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We chose this particular cruise because of the ports, especially the Dalmatian Coast. No other cruise line had this itinerary. We've done many other cruises on other cruise lines, but a first on HAL. Never again. Overall the staff and stateroom service is great. No issue there. The ship interiors are nice enough for a mid-size, middle budget cruise line. Where they miss it is food. The worst meals I've ever had. Tasteless. No flavor. I don't believe they even use basic salt and pepper as a seasoning. Truly awful food. The entertainment waivered. The singers and dancers we're about a inch better than watching grammar school kids put on a show. I was actually embarrassed for them. No talent. However the string quartet was fabulous in the Kennedy Center Stage. That was a real treat. I enjoyed the America's Test Kitchen too. Very clever. All the rest were God awful. The staff who run the excursions are ill informed and very unprofessional. I'd fire all of them starting at the top and start over. They contradicted themselves, didn't know, or even attempted to find out if you asked them a question. Terrible. I'll never cruise on HAL again. Even if it were free. Life's too short to waste time on crappy experiences.

One of the most terrible cruise experience I've ever had

Westerdam Cruise Review by peterceccarelli

6 people found this helpful
Trip Details
We chose this particular cruise because of the ports, especially the Dalmatian Coast. No other cruise line had this itinerary. We've done many other cruises on other cruise lines, but a first on HAL. Never again.

Overall the staff and stateroom service is great. No issue there. The ship interiors are nice enough for a mid-size, middle budget cruise line. Where they miss it is food. The worst meals I've ever had. Tasteless. No flavor. I don't believe they even use basic salt and pepper as a seasoning. Truly awful food. The entertainment waivered. The singers and dancers we're about a inch better than watching grammar school kids put on a show. I was actually embarrassed for them. No talent. However the string quartet was fabulous in the Kennedy Center Stage. That was a real treat. I enjoyed the America's Test Kitchen too. Very clever. All the rest were God awful.

The staff who run the excursions are ill informed and very unprofessional. I'd fire all of them starting at the top and start over. They contradicted themselves, didn't know, or even attempted to find out if you asked them a question. Terrible.

I'll never cruise on HAL again. Even if it were free. Life's too short to waste time on crappy experiences.
peterceccarelli’s Full Rating Summary
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