Holland America is a quality cruise when it comes to staff and they didn't let us down once again. All staff are quite friendly, professional and helpful. The ship is nice and is a solid 4 and is so because it does have some wear. The food is varied and excellent and they'll go out of their way to have and serve you just what you want. All you have to do is ask! Room service was exceptional and included so do be sure to take advantage of it! We always have breakfast and simply tip a few dollars as a courtesy. The port stops on this port intensive cruise are simply wonderful and there was ample time at most. Using Cruise Critic to find small group excursions made them amazing and it's s fun way to meet fellow passengers. Embarkation and debarkation were both effortless, especially if you can take care of your own luggage.