We chose Uniworld after doing some research and talking to travel professionals. Also we attended a AAA travel show where discounts were being offered. We settled on Uniworld as it seemed to offer the best option for us. We chose an off season time just in case we did not enjoy the experience, so we were paying lowest price for the season. Also knowing everything was included, tips. tours, beverages of all kinds we knew exactly what we would be spending. The experience could not have been better, the only exception was the weather over which no mortal has the power over. Despite the weather we were totally impressed by Uniworld. The service was impeccable. A friend had the soles of his shoes come loose because of the weather, he went to the reception desk asking if there was any place he could take his shoes for repair. The Captain was standing there and said we will take of it for you leave the shoes here. The next day his shoes were returned repaired and never was he charged. We asked for feather pillows one evening by calling the reception desk, the cabin steward had them at our cabin in about a minute. Another time we asked for towels same quick response.The cabin itself was small but cozy once we learned how to maneuver about chairs and table. The cabin was nicely appointed with high end amenities such as L'Occitane products. At dinner our wine and water glasses were never empty. In the lounge area we staked out an area for the cruise as there were 5 couples in our group. Each day the crew got to know us and by the end of the cruise the mere sight of us and a wave we had our drinks at our table. I would like to give special mention to Bojan, Laurentio "Larry" and "Danny" who served in the dining room, Bronislaw who worked lounge along with Igor the wine steward. Outstanding job by all to make us feel welcomed at all times. Everyday they were greeting us and asking how our day went. I know one in our group asked for chocolate chips one day when they were not out for consumption and Aneta made sure every day he had his chocolate chip cookies. Just amazing service. The excursions were very good and the guides were excellent. All spoke English with a bit of an accent but you could easily understand them. They were knowledgeable and very entertaining as well as attentive to the group to make sure everyone kept up. The food was gourmet with local choices each night, except one night when there was a buffet as dinner was served early to accommodate a tour that left at 7PM. We had some very picky people in our group and everyone agreed it was a great experience. Most notably there were no photographers hounding you at embarkation, dinner, on deck or anywhere it was just nice to relax and be catered to by a superb crew. Kudos to our captain for handling a weather situation with our safety in mind, we were in extremely windy conditions gusts over 80 mph. Captain decided to port at Melk instead of Spitz for our safety, yet somehow even with the change of plans, they seamlessly arrange for the tours and buses to move from Spitz to Melk without missing a beat. Everything worked like a finely tuned machine. Everyone is already talking about our next cruise! Once you go river cruising you never want to be on one of those floating cities in the ocean again. Awesome vacation thanks to Uniworld and the crew of River Beatrice.
The cabin itself was small but cozy once we learned how to maneuver about chairs and table. The cabin was nicely appointed with high end amenities such as
We asked for feather pillows one evening by calling the reception desk, the cabin steward had them at our cabin in about a minute. Another time we asked for towels same quick response. The cabin was nicely appointed with high end amenities such as L'Occitane products. One issue was the key that was not electronic, but a bulky old fashioned key holder that just was in the way. One veteran traveler told me to simply leave at reception when I left room and pick it up on the way back to the room, problem solved.
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