We just returned from a 7-day to the Western Caribbean (due to the hurricane changing our itinerary). The ship itself is beautiful. There are many dining options and venues on board. We had a balcony cabin, 11894. It was about the size of other balcony cabins but the design layout of the closet and sofa is odd - the area for hanging clothes is right in front of the sofa and there is no room to step making it awkward to use. Otherwise, there is ample storage space. The bathroom is a generous size for cruise ships. The hallways seem to be a bit more narrow than older ships - you may have to turn sideways to pass someone. There are 3 main dining rooms. The Manhattan is the only one with entertainment while dining. The other two are identical and, I'd say, a bit more romantic. There is also a private room if you have a group and would like to dine together (like we did). No charge to reserve. I will say this - if you need to order a cake for the occasion, please do so because the cake we received was a work of art!!! Delicious, fresh, and beautifully decorated! I was really expecting a "grocery store" sheet cake, but what we received was so nice we didn't want to cut it!

Food: Overall, pretty good. Some items not so good but most of what I ate was good. Except on the last day - they seemed to really create some casseroles with leftover stuff! Teppanyaki was great and well-worth the money. It was no pricier than what we have at home. Moderno was delicious! I can't speak on the other places as we did not eat there.

Service: Good but I've had better room stewards. In other areas, like the photo gallery, they need to learn their jobs! They do not print all of the photos - some are on a tv screen in the photo gallery. I had a photo package and was told (I made a point to ask!!) to order the ones I wanted printed and the cashier would credit the amount back for my package. When I did that, the photos I wanted came to $124. When I got to the cashier, they wanted to charge me for them and tried to tell me I did things wrong! The girl I spoke to denied ever talking to me! So of course I pitched a fit because I was not going to be stuck with $124 in charges on top of the photo package I had purchased! The dining room staff in the Manhattan seemed out of sync. Took forever to get served, like it was there first time serving ever... Read more