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MSC Sinfonia Review

4.0 / 5.0
Editor Rating
694 reviews
7 Awards

Poor guest relations and engine failure

Review for MSC Sinfonia to Transatlantic
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2017
Cabin: Oceanview Stateroom

Main reason for taking this cruise was to visit Indian Ocean Islands Due to engine trouble after seven days at sea we had two hours of daylight on shore in Seychelles two sea days later we had four hours of daylight onshore in Mauritius. Complaints to customer service desk fell on deaf ears.

Food in main dining room was good but not consistent, service was good but erratic at times with all guests not receiving correct course at same time

Wine & drinks packages very complicated and geared towards the company choosing drinks of their choice ( usually cheap Italian wine and poor quality spirits )

Cabin Review

Oceanview Stateroom

Cabin O2

Cabin was average size with large picture window preferred to separate the beds as this afforded us more room cabin attendant was very good and attentive

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