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MSC Sinfonia Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
705 Reviews

Poor guest relations and engine failure

MSC Sinfonia Cruise Review by ROSSCOT

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Trip Details
  • Sail Date: Oct 2017
  • Destination: Transatlantic
  • Cabin Type: Oceanview Stateroom

Main reason for taking this cruise was to visit Indian Ocean Islands Due to engine trouble after seven days at sea we had two hours of daylight on shore in Seychelles two sea days later we had four hours of daylight onshore in Mauritius. Complaints to customer service desk fell on deaf ears.

Food in main dining room was good but not consistent, service was good but erratic at times with all guests not receiving correct course at same time

Wine & drinks packages very complicated and geared towards the company choosing drinks of their choice ( usually cheap Italian wine and poor quality spirits )

Cabin service was good and kept clean with fresh towels every day, shower was very small with plastic curtain

Evening entertainment was average, there was plenty of deck games to join in or watch. Sun loungers were easily come by embarkation and disembarking at ports was a shambles, loudspeaker communication was chaotic and often unclear. M.S.C would not be our choice of cruiselines


ROSSCOT's Full Rating Summary
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Cabin Review

Oceanview Stateroom
Cabin O2 8126

Cabin was average size with large picture window preferred to separate the beds as this afforded us more room cabin attendant was very good and attentive


Port & Shore Excursion Reviews


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ROSSCOT
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