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MSC Divina Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,756 Reviews

WORSE SERVICE EVER

MSC Divina Cruise Review by Robd5768

3 people found this helpful
Trip Details
  • Sail Date: Oct 2017
  • Destination: the Caribbean
  • Cabin Type: Interior Stateroom

went with a lgbt bear group on this cruise the value was ok. the ship was ok but customer service was absolutely horrible. At one time the customer service rep. told me that I had no idea what I was talking about they I had never been on a cruise, I explained I have been on more than 10 cruise. They called me a liar, they did nothing at all to assist, the food was that same every day for the entire cruise seems like they would just reuse what ever did not go the day before no choices of meal lunch you can have pizza or a burger nothing else. In the evening time the buffet was never stocked had to wait in line for food

MSC DIVINA was by far my worse experience every on any cruise and I have personally traveled on 3 other cruise lines Take my word on this!!!!

STAY CLEAR OF THIS CRUISE LINE


Robd5768's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
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Cabin Review

Interior Stateroom
Cabin I2 12042

The cabin we very typical of a cruise ship. the steward did a very nice job keeping it clean and tidy


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Robd5768
1 Reviews Written
3 Helpful Votes
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