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Actually we did 3 B2B cruises. Enjoyed the itinerary. Savio the guest services manager and Chen our cabin steward on deck 7 were the best we have encountered on any cruise and we cruise extensively. Don’t miss meeting Mike the hotel manager he should also be the cruise director. 95% of passengers on first cruise were from mainland China thus the cuisine was appropriate for them but we did find offerings for us “international” passengers as we were termed.. Many of the crew knew we were B2B cruisers and treated us like rock stars.. If you do a cruise leaving from mainland China prepare yourself for the Chinese passenengers whom seem to lack a knowledge of the “social graces” and personal space..The Quantum class ship is spectacular with many great features but the crew and service was the biggest bonus on the ship. Don”t miss the Pixels show in 270theatre and the iFly Ripcord.

Great Ship, Outstanding Customer Service

Ovation of the Seas Cruise Review by GIEME

7 people found this helpful
Trip Details
  • Sail Date: October 2017
  • Destination: Asia
Actually we did 3 B2B cruises. Enjoyed the itinerary. Savio the guest services manager and Chen our cabin steward on deck 7 were the best we have encountered on any cruise and we cruise extensively. Don’t miss meeting Mike the hotel manager he should also be the cruise director. 95% of passengers on first cruise were from mainland China thus the cuisine was appropriate for them but we did find offerings for us “international” passengers as we were termed.. Many of the crew knew we were B2B cruisers and treated us like rock stars.. If you do a cruise leaving from mainland China prepare yourself for the Chinese passenengers whom seem to lack a knowledge of the “social graces” and personal space..The Quantum class ship is spectacular with many great features but the crew and service was the biggest bonus on the ship. Don”t miss the Pixels show in 270theatre and the iFly Ripcord.
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