Viking Cruises, Community Team has responded
Dear Jeanne Gouse,
As an experienced ocean cruiser, we appreciate the opportunity to have you as our guest, and thank you for providing us with this useful feedback.
While we’re pleased to learn that you thoroughly enjoyed the ship and the onboard entertainment, we regret that some aspects of the cruising experience fell below your expectations. Happily, it appears we have recently been in contact with you to address your concerns and obtain an amicable resolution.
Should you wish to discuss this experience further, please do not hesitate to contact us at TellUs@vikingcruises.com. We look forward to cruising with you again, Jeanne Gouse, and thank you for joining us on this sailing.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.