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Serenade of the Seas Review

4.5 / 5.0
Editor Rating
1613 reviews
12 Awards

Best Cruise Director

Review for Serenade of the Seas to South America
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mjwaruba
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Oct 2017
Cabin: Deluxe Ocean View Stateroom with Balcony

One of the most fun cruises we have been on. I truly believe the Cruise Director makes and sets the tone for a cruise. Carly is head and shoulders above all cruise directors we have had...except for Chole, they're tied! She interacts with passengers, her staff is engaging . They involve all. The Captain was also present around the ship and it showed by how the crew interacted with passengers. A happy crew leads to very happy passengers. We had such a great time we will be back onboard next year! It may not have all the glitz of the newer ships, as much space as the bigger ships but she has heart starting from the Captain to the Cruise Director to every crew member. Most ships do not. The only flaw is the menu...it needs to be upgraded fleet wide. It has gotten very old and uninspiring. Keep the Strawberry Bisque Soup but entrees need to be changed. Can't wait to see the changes after the facelift refresh

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E3

Average size with balcony. Overhang kept from sunning until late afternoon but protected you from rain. Quiet location. Would pick the room again.

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