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3 couples travelling together, Friends who have never cruised before chose this cruise, asked us to join them. They were not impressed. Very disappointing. Embarking/Disembarking was a smooth efficient process, Everything else was a struggle. - We purchased a Gold refreshment package because we like our Wines. It turned out that all wines served were Greek wines, of very low quality ) and we only found 1 available that was a premium wine that the 6 of us enjoyed. This premium wine was on the menu at ever bar on board, but it was only available at one bar. So we spent our entire cruise arguing with servers telling them there was stock at the one bar and the servers need to go get it. -When you buy the all inclusive drink package, Greek Draft Beer is offered, all others are additional cost. All the servers wander around the ship picking up empty glasses, no one during the entire cruise asked us if we would like a drink, when we stopped a server and asked her for drinks, she told us to go to the bar. So we spent the entire cruise fetching our own drinks, waiting in line at the bars that were usually under staffed. One morning we asked the bartender for a Mimosa, he tried to give us Low quality sparkling wine, We had to insist on a premium quality sparkling wine with orange juice. She wanted to argue with us that it was an additional cost, We stated we had the gold package and the other bartender argues with her in front of us that she is to go get the premium wine. The final result was that they gave us the premium sparkling wine with cheap orange drink out of a Tetra package, not orange juice. Because we did not have formal wear on captains night they would not allow us into the only dining area serving dinner until after the Captains dinner party, We ate at 9:30 p.m. If you sleep in , you do not get breakfast. Breakfast in the Dining Room ends at 9:00 a.m. There is breakfast at the aft dining area but the food was cold ,stale and no longer looked appetizing and it closed at 9:30 a.m. We went on a shore excursion in Santorini, It took an hour to get to our destination, 40 minutes back to the ship , 1 hour in town. ( Imagine 40 buses trying to get into a small tourist area that only had one lane in most of the town). There is a card on every dining room table offering premium Steak or Seafood for an additional fee, Don't fall for it. not worth the additional cost. Poor communication between the ships staff and the passengers. Everyone we talked to agreed with us that if you have ever done an American Cruise ship, you will be disappointed with Celestyal.

Celestyal Cruise is a struggle from start to finish

Celestyal Olympia Cruise Review by EazyCruiser

9 people found this helpful
Trip Details
3 couples travelling together, Friends who have never cruised before chose this cruise, asked us to join them. They were not impressed. Very disappointing.

Embarking/Disembarking was a smooth efficient process, Everything else was a struggle.

- We purchased a Gold refreshment package because we like our Wines. It turned out that all wines served were Greek wines, of very low quality ) and we only found 1 available that was a premium wine that the 6 of us enjoyed. This premium wine was on the menu at ever bar on board, but it was only available at one bar. So we spent our entire cruise arguing with servers telling them there was stock at the one bar and the servers need to go get it.

-When you buy the all inclusive drink package, Greek Draft Beer is offered, all others are additional cost.

All the servers wander around the ship picking up empty glasses, no one during the entire cruise asked us if we would like a drink, when we stopped a server and asked her for drinks, she told us to go to the bar. So we spent the entire cruise fetching our own drinks, waiting in line at the bars that were usually under staffed. One morning we asked the bartender for a Mimosa, he tried to give us Low quality sparkling wine, We had to insist on a premium quality sparkling wine with orange juice. She wanted to argue with us that it was an additional cost, We stated we had the gold package and the other bartender argues with her in front of us that she is to go get the premium wine. The final result was that they gave us the premium sparkling wine with cheap orange drink out of a Tetra package, not orange juice.

Because we did not have formal wear on captains night they would not allow us into the only dining area serving dinner until after the Captains dinner party, We ate at 9:30 p.m.

If you sleep in , you do not get breakfast. Breakfast in the Dining Room ends at 9:00 a.m.

There is breakfast at the aft dining area but the food was cold ,stale and no longer looked appetizing and it closed at 9:30 a.m.

We went on a shore excursion in Santorini, It took an hour to get to our destination, 40 minutes back to the ship , 1 hour in town. ( Imagine 40 buses trying to get into a small tourist area that only had one lane in most of the town).

There is a card on every dining room table offering premium Steak or Seafood for an additional fee, Don't fall for it. not worth the additional cost.

Poor communication between the ships staff and the passengers. Everyone we talked to agreed with us that if you have ever done an American Cruise ship, you will be disappointed with Celestyal.
Celestyal Cruises 1, Passenger Services @Celestyal Cruises has responded
Thank you for taking the time to write your review for the experience you had on-board Celestyal Olympia in the Aegean Islands. Your feedback is of great value to us and will be forwarded to the appropriate departments We hope to welcome you again on board our vessels in Aegean or Cuba for an even better experience
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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Cabin Review

Cabin 3109
Very small with two single beds . Room Steward was Excellent in every way.

Port & Shore Excursion Reviews