Background: We're primarily Cancun resort vacationers, but have taken couple cruises recently. Spent 15 days on Zaandam to Hawaii out of San Diego, our home city. Encountered a long line at embarkation but it moved quickly. Ship Info: Mid-sized ship, 1500 passengers. Activities: Although we did not participate there was always something going on: bridge lessons and playing. for example. Service: Excellent. Room stewards were superb, room service (ordered coffee every morning at 6 AM) was perfect. Dining room staff were always friendly, helpful, etc. We used HAL's suggested $11/day/person gratuity charge, plus extra for the room service. Port/Shore Excursion: While we went ashore at each port, we purchased only 1 excursion: AZ Memorial at Pearl Harbor. At Maui we tendered in to Lahaina and walked around a while. At Hilo, Nawiliwi, and Kona we rode free shuttles to shopping. Folks we talked to said the helicopter rides were great; all said the excursions were expensive. Stateroom: Large ocean-view on Main deck (2) was fine. Dining: Food was very good to excellent. Entertainment: (5 star scale) We enjoyed all the entertainment. Pool quartet: 3.25; HAL singers/dancers: 3.5; the other entertainers: (2) 5s, (2) 4s, and (2) 3.5s.Disembarkation: Used "expedited," which was perfect. Summary: Our next cruise is probably 3 years away. We will consider HAL. Oh, average age aboard was probably high 70s; lots of walkers, canes, wheel chairs. They all got around fine.
Quiet for the most part. Heard a bit of noise each morning coming from deck 3 Promenade, no problem though. My wife says the shampoo, lotion, etc. were top brand.Beds were comfortable. Will probably select Main Deck/ocean view for next cruise.
Been here before. Only walked around, but this was our favorite walk-around port.