Brilliance of the Seas Review

4.0 / 5.0
1,566 reviews

Great ports but Royal Caribbean is slipping!

Review for the Western Mediterranean Cruise on Brilliance of the Seas
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RCPKB
6-10 Cruises • Age 60s

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Sail Date: Oct 2017
Cabin: Deluxe Ocean View Stateroom with Balcony

Great itinerary and lots of fun places to see. RC cruise line however is cheapening their service and charging every time you want to do something. They try to force you into their excursions by not allowing private tours access to the proximity of the ship. Excellent service by some of the staff, others were going through the motions? I asked one 15 year veteran if they liked their job, and they did. However when I asked if RC was a good employer, the person said "they use to be". I was told turnover was high. The food was average, pace of service in dining was slow. Ship was clean and entertainment was good. The musicians in atrium and lounge were excellent. Not a good deal of time in major ports (Rome, Amalfi). Casino was really dead. Smoking is allowed and it was almost unbearable to be there. Dealers at dice table were not very experienced.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E1

Tighter than Celebrity. Shower had curtain, prefer door.

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