Went on the October 23rd cruise out of Miami. Boarding was fine...smooth even. The ship itself is fine, although laid out a bit weird. Once you adjust to that it's easy to get around.

Our cabin was ok, although the housekeeper was not around for the whole first day. The staff speaks very little English, most were rude, and many would actually cut you off while walking without acknowledging your presence. Due to poor housekeeping, a lack of the wine and cheese basket that was promised would be in our cabin upon arrival, and the fact that we never set foot in the main dining room....I visited guest services to ask that gratuities for those services not be charged. They were only willing to remove 2 days charges. The guest services people were apathetic and had a dead look in their eyes....don't bother trying to resolve issues with them. They got your money and are keeping it.

If you have never cruised before, and have no other cruises to compare this too, you may have thought it was a great time. We, however, are used to being able to communicate with staff, get the service we pay for, and be treated nicer in general. Everyone on the ships practically begs for tips....you pay 10.00 for a weak drink, they tack on another 18% gratuity to the bill, and then the bar person expects you to also write in a tip for them....I got a couple nasty glances when I just signed and didn't add another couple bucks tip to an already inflated drink price. Read more