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We chose this cruise because we had been on the Dream twice before and we were quite happy with it so we thought it a good prospect to go with the Dream again. Two people in our party of four needed assistance with walking any distance or standing for long periods especially through airport security or standing in queues. My wife (rods and screws in her back) and the other person in our party with a disability (Parkinsons) requested well in advance when the holiday was booked that some assistance would be needed at the airport for reasons mentioned. I won't go into details but in Aberdeen going out and in Corfu on arrival the assistance was not there with both people abandoned at the airport. On arrival back in Aberdeen we waited one hour at the carousel to collect our luggage. There were good points and not so good points about the trip as far as the cruise was concerned. Our cabin was on deck 5. We had booked a cabin with a window. It looked like areas of the cabin had not been dusted for weeks. The shower leaked at the spray head where the washer had perished and a poor attempt had been made with plumber's tape to fix it. The main shower head didn't spray properly and water went everywhere. I gave up and just strip washed instead. However our cabin steward was very friendly and helpful and tidied the room twice daily apart from the dust. Dirty towels were replaced every day with clean towels. There was dust in many areas of the ship which was not there on previous cruises. I only once saw a crewman with a spray and a duster whereas previously the ship was continually cleaned. The entertainment each evening was a bit of a let down since some of the male singers couldn't pitch their notes or keep their keys. The female singers and dancers were excellent but this only made the males appear to be tone deaf. On a happier note the four of us dined morning and evening in the Orion restaurant where the food was freshly cooked and served with great enthusiasm by the waiters. There was plenty of coffee or tea and cold water at any time of the day. My wife and I went on two excursions and the prices had gone up a bit from last year. However the excursions were very interesting and informative with excellent tour guides who knew their subject very well. Greek people are very welcoming and don't hassle you in the streets like the Turkish people do where every few yards there is a hawker who can't take no for an answer. WiFi in cafes are free but £50 per week on the ship. The shops in the ship are cheaper than the shops ashore - watch for special prices and bargains. We noticed some changes since last year. The crew all wore smart uniforms instead of the Bahama shirts as previously. There seemed to be less crew and they didn't sing or joke this year but went through a process but the joy seemed to have gone. We noticed that there were no more trays to carry your food to the table and the water glasses were a fraction of the size. At the end of the cruise the process of transfers went smoothly and the assistance was better to help the disabled onto the plane and also on return to Aberdeen. Would we go on Marella Dream again? No!

Disappointing Dream

Marella Dream Cruise Review by Roseville26

7 people found this helpful
Trip Details
  • Sail Date: October 2017
  • Destination: Greece
We chose this cruise because we had been on the Dream twice before and we were quite happy with it so we thought it a good prospect to go with the Dream again.

Two people in our party of four needed assistance with walking any distance or standing for long periods especially through airport security or standing in queues.

My wife (rods and screws in her back) and the other person in our party with a disability (Parkinsons) requested well in advance when the holiday was booked that some assistance would be needed at the airport for reasons mentioned. I won't go into details but in Aberdeen going out and in Corfu on arrival the assistance was not there with both people abandoned at the airport. On arrival back in Aberdeen we waited one hour at the carousel to collect our luggage.

There were good points and not so good points about the trip as far as the cruise was concerned.

Our cabin was on deck 5. We had booked a cabin with a window. It looked like areas of the cabin had not been dusted for weeks.

The shower leaked at the spray head where the washer had perished and a poor attempt had been made with plumber's tape to fix it. The main shower head didn't spray properly and water went everywhere. I gave up and just strip washed instead.

However our cabin steward was very friendly and helpful and tidied the room twice daily apart from the dust. Dirty towels were replaced every day with clean towels.

There was dust in many areas of the ship which was not there on previous cruises. I only once saw a crewman with a spray and a duster whereas previously the ship was continually cleaned.

The entertainment each evening was a bit of a let down since some of the male singers couldn't pitch their notes or keep their keys. The female singers and dancers were excellent but this only made the males appear to be tone deaf.

On a happier note the four of us dined morning and evening in the Orion restaurant where the food was freshly cooked and served with great enthusiasm by the waiters. There was plenty of coffee or tea and cold water at any time of the day.

My wife and I went on two excursions and the prices had gone up a bit from last year. However the excursions were very interesting and informative with excellent tour guides who knew their subject very well. Greek people are very welcoming and don't hassle you in the streets like the Turkish people do where every few yards there is a hawker who can't take no for an answer. WiFi in cafes are free but £50 per week on the ship.

The shops in the ship are cheaper than the shops ashore - watch for special prices and bargains.

We noticed some changes since last year. The crew all wore smart uniforms instead of the Bahama shirts as previously. There seemed to be less crew and they didn't sing or joke this year but went through a process but the joy seemed to have gone.

We noticed that there were no more trays to carry your food to the table and the water glasses were a fraction of the size.

At the end of the cruise the process of transfers went smoothly and the assistance was better to help the disabled onto the plane and also on return to Aberdeen.

Would we go on Marella Dream again? No!
Roseville26’s Full Rating Summary
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