I booked this cruise one year ahead for our special anniversary, I told the UK agents and my own travel agent told them that it was a special time, yet it was forgotten about. No mention of it in spite of others having the waiters sing happy birthday and such. Also we do not eat meat and ordered vegetarian food. On arrival the restaurant had no idea of our request and could only offer frozen items of poor quality. They did try their best but did not understand any menu that was not pre planned. Your passports are withheld until you pay any extra's although they have your credit card and landing in France without ID was very risky as everyone was asking for ID prior to entry. Beware they take your money and promise a lot yet deliver very little. The ship really sails by motor and the sails are for effect, when they go up they offer Champagne at €7.50 per glass. Everything was for the ships benefit and very little customer comfort. The cabin air condition does not turn off and the air is very stale, I was told that the whole ship was like that and nothing could be done. The towels were so small it would not cover your embarrassment.
Very small and the two beds were pushed together against the wall. As it was impossible to get into it I got them parted, The bedding was a very small duvet which falls off every time you move. Shower with curtain and no hot water, just warm. You must be well organised to sleep in these cabins. You can not turn the air conditioning off, only hot or cold.
Stayed overnight to reach the ship on time. No one told us what to do when we got to the embarkation point. Papers were thrown into our hands and there was no where to leave our luggage, the tea lady told us to just leave the items. Very stressful.