Itinerary was what attracted us to this cruise. We have been on many cruises with this line. This one was certainly not the best one. Embarkation was brutal. All the platinum members were allowed to cut in front of our line even though there were 2 regular boarding registering lines. Our line slowed to a crawl. Very poorly organized. Our tender port was another disaster. We were not able to get on a tender until after 11:10 a.m. It cut our time in port by half. The toilets in our cabin were inoperable several times during the cruise. I reported this to staff but no one gave any information about the problem. There had to be a pink eye outbreak occurring on the ship as I got the first symptoms of it the last day of the cruise. No one spoke about it or announced anything concerning pink eye as I am sure the cruise line realizes this would hurt business. I did notice a diminishing crew presence on the last 2 days of the cruise. Only one boarding line was open at the last ports even though there were 2 x ray machines available. The officers in charge seemed to "mail it in" as they should have been present at the bottlenecks in order to remedy the situation. Our cabin steward was the one bright spot as he rendered great service.