Norwegian Jade Review

One mistake at check in snowballed into a miserable week

Review for Canada & New England Cruise on Norwegian Jade
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dustysmom
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Oct 2017
Cabin: Penthouse with Large Balcony

Let me start by saying, our weather was wonderful the seas were like glass. The food was good. Our room was lovely and very clean. And because of that I have given this a 2 rating. However please continue to read so that this does not happen to anyone else again.

We had booked the aft penthouse suite 8132. We paid full price and did not get any discount for upgrades. This is our 6th time booking a suite with NCL., and have always had been treated with VIP service,until this cruise. Even as I am writing this, I don’t know why this had to happen.

NCL lost our “cruise identity”, and this snowballed into a blizzard of problems.

Cabin Review

Penthouse with Large Balcony

Cabin SF

Love the aft suite. Our butler couldn't have been nicer.

Port Reviews

New York (Manhattan)

Total confusion at embarkation.

Sydney (Nova Scotia)

Nothing to see nothing to do . Do not know why we stop there.

Charlottetown (Prince Edward Island)

Lovely town, Easy to walk around.

4 Helpful Votes
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