Norwegian Jade Review

4.0 / 5.0
2,048 reviews

My Norwegian Cruise Line Vacation Or How I Spent My Vacation Waiting in Line

Review for Canada & New England Cruise on Norwegian Jade
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BigDogBill
6-10 Cruises • Age 60s

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Additional details

Sail Date: Oct 2017
Cabin: Mid-Ship Oceanview Picture Window

Waiting in line – let me count the ways

1. 2+ Hour embarkation Process – great way to start the cruise

2. We never tendered on this cruise so getting off and on the ship should have been streamlined – but it wasn’t. I should emphasize this cruise had a large population of seniors meaning many wheel chairs and walkers – that translates to slow movement. Typically there was only a single gangway for 2400+ guests and 1000+ crew; often with only one security officer to check in and out with. Typically it took 45 minutes to get off and sometimes almost 30 minutes to get on the ship. As we were waiting to depart there were constant announcements asking us to delay departure to let the line go down. Does it cost that much more to have more than one gangway at each port?

Cabin Review

Mid-Ship Oceanview Picture Window

Cabin OB

1. The rooms are small, and the bed was positioned near the wall desk. This allowed 3-4 four inches between the bed and desk, and my wife hit her knee on multiple occasions (causing a visible bruise) while getting up to use the bathroom during the night. We talked with other people in our group and their solution was to dive onto the bed to avoid walking around it. We asked them if there was something they could do, and they moved the bed over increasing the space to 6 inches.

2. The beds were hard, so if you like a firm mattress you will love these. We had previous cruises on other ships with hard mattresses and when asked they provided us with an egg crate which helped tremendously. When we checked with our room steward they brought out a pad approximately ¾ inch deep that helped a little.

3. Our room steward was new (first cruise ever), and he did a GREAT job on the towel animals. The unfortunate thing was whoever was overseeing him neglected to insure he provided us with his name, and how to get in contact during the first few days of our cruise when we would have the most questions. The placard with that information was eventually placed in our room on day three of the cruise.

Port Reviews

Halifax

Beautiful combines tour to Peggy's Grove, the Sugar Shack Maple products, and the Titanic Graveyard

2 Helpful Votes
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