Emerald Princess Cruise Review by Andy Fitch
- Sail Date: October 2009
- Destination: Eastern Caribbean
- Cabin Type: Balcony
Princess have a complimentary fruit bowl and you can order fresh supplies daily; a very nice touch. Our only real complaint was that the buffet was chaotic and as others have said, had no sense of organisation. One breakfast time I even heard an English cook lose his temper and use the F word to one of his Phillipino colleagues and clearly in earshot of passengers. I'm not a prude but this is totally unacceptable behaviour. The food was pretty good in quality but totally disjointed in layout and having two buffet areas just added to the sense of confusion. The food overall was good. Evening meal buffet was a joke....vegetarian sushi which was warm and wrapped in filo pastry? No sauces or ginger condiments. Ghoulash next to piri piri prawns? I found the buffet to be way way below the standard we experienced in the Windjammer on RCI. That said, evening formal dining in the main restaurants was very good. I never had a cold meal and we both agreed that the filet medallions which were always available were of a better cut than those served by RCI. Service tended to be slower on a table for two. On two nights we sat on a table for 8 and service was spot-on both nights. We ate at Sabbatini's and had pre-dinner drinks in the adjacent Adagio bar. A lovely evening. 8 courses so go there hungry expecting to eat a lot. You order main and dessert but the rest they chose for you and serve silver-service style tableside. The only slip-up was when our waiter announced the pasta course and then left us for several minutes allowing the plates to go cold. When he returned with the trolly, my wifewas about to mention it when he apologised and produced two hot plates. Attention to detail was excellent. The food quality was sublime. The truffle ravioli and the veal chop are to die for.
I must contradict a previous post; there in NO charge for the ice-cream bar, the delicious pizza bar, pop corn or the poolside Trident Grill....it's all included in the cruise price. We found Tim Donovan and his cruise staff to be outstanding. The London Pub Night was a bit corny but I loved it. Good clean old fashioned fun. The staff gave it 100%. The service staff could, on accasions be a bit surly. Others have mentioned this. I agree, Most were brilliant, but there were occasions when some were bordering on being frosty. Our daughter is nearly 5 and she went to the Princess Pelican's most days. This is located aft and is a really big facility. There is a two-storey adventure jungle, computers, a crafts table. The staff were wonderful. Baby-sitting is available in the club from 2200-0100 and is $5 an hour charged in 15 minuted increments. One evening we paid $3.75 only. The children have huge bean bag beds to sleep on in front of a big tv. My only criticism is that on the first and last night of the cruise there is not after hours sitting. They will try to accommodate your wishes but the first night is for registration only and the last night they close at 10pm. We saw two comics onboard but did not see the production shows. As others have said, the photos were pure extortion so we gave them a miss. I found onboard drink prices to be cheaper than RCI but not by much. A 16oz Bud Light was $5.46 including 15% gratuity. A cocktail was about $6.75 and measures were very generous. All-in-all we had a great cruise and despite the minor criticisms, i have no hesitation in recommending Princess.
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