Visiting Iceland was the main reason for choosing this cruise. Having cruised previously and pleasurably with Swan Hellenic we had hopes of a similar experience but it was not to be.Our cabin, which was forward on Columbus Deck, immediately impressed as somewhat spartan with no chair and one rather miserable picture by way of decoration. In rough weather the noise in this cabin was akin to an artillery bombardment and I do not consider the £3000pp we had paid represented value for money.
Ports of call were missed notably the Orkneys and Shetlands and certainly at least one shore excursion was truncated. I note in the Company's response to Jocklet they plan to offer a goodwill payment in recompense. As yet I have received nothing.
To be fair the food offered was of a reasonably good standard and the lectures provided were very good. Not so the entertainment unless you enjoy lengthy quiz sessions or the Cruise Director imitating Elvis Presley et al.
Response from MichelleD, Customer Services
Cabin was spartan and extremely noisy in rough weather