This was our third river cruise in Europe - all with Scenic. There is nothing that Scenic does not think of to make your luxury cruise all that you want it to be. The Scenic Gem is a beautiful ship and the crew make everyone feel so welcome and special. As always the food choices and service are excellent. The itinerary and pace was just right. The "invited" dinners are truly special. We had a wonderful mix of Aussies, Canadians, Americans, New Zealanders and Brits. The cruise director, Benjamin is a natural in the role and kept us entertained and on time for all itinerary jaunts. I always say that the crew is what makes Scenic so special. Scenic really means it when they say ALL INCLUSIVE.
Scenic uses very knowledgeable local guides who make the excursions educational, entertaining. The trip to the Normandy D Day landing beaches was emotional for many of the passengers. Transfers to and from the ship are seamless. The young man who picked us up at Charles De Gaulle had to wait two hours for us to clear customs - yet there he was waiting patiently.
The cabin spacious enough especially with the balcony forming part of the space.
Our cabin attendant kept it spotless and was very responsive to any request. The butler was also extremely helpful.