We were excited to see these ports in Canada and New England, all of them new to us. Definitely a trip I had looked forward to, celebrating our 45th anniversary and a birthday.
Some of the things they could have managed were smoother transitions for tours off the ship. Maybe special accommodations for handicap accessible needs, such as a bus for their slower pace. Why show a skateboarding and bmx video almost 24-7 for such a senior crowd? Help the visiting speaker with his video and technology issues ahead of time. Dr. Thomas Ryan was disorganized, slides were too small, technically challenged. Keep the photographers from attacking you. Don't interrupt dinner to up sale the other dining rooms. The art work on many levels was not desirable. Have a quiet public space available at all times, even when at sea.
Some staff members were amazing, others could have been more helpful when there was a need.
The review said the ship was remodeled. I am not sure where. The emissions control that was blocked off looked like a long on going endeavor.
Some things were out of the cruise lines control, such as limited fall colors, due to weather patterns. Boston was over crowded with way too many tourists to enjoy the city or really see the sites. Many of the passengers on the ship had physical limitations, which inhibited movement about the ship and on excursions.
The linens were old. Towels stiff, New rout was needed in the bathroom. the toilet and seat stained. The shower curtain frayed. The size of the shower was not very big at all.
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