Jewel of the Seas Review

3.5 / 5.0
1,646 reviews

The ports of call were fantastic, but the quality of food and service were not

Review for the Eastern Mediterranean Cruise on Jewel of the Seas
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robinb143
10+ Cruises • Age 60s

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Sail Date: Oct 2017

Loved touring Italy, Malta and Greece. Sicily was my favorite! Mykonos and Santorini were both lovely. Athens was very interesting, especially the Acropolis. Rome was amazing.

I was disappointed with the level of service in the Tides dining room and from our room steward. I have cruised many times, on Royal Caribbean and several other cruise lines over the years, and have always enjoyed great service on cruises. The quality of the food was disappointing. Our servers did not seem well trained in how to serve -- things like taking one person's drink order and leaving without taking everyone's order, mixing up drink orders several times, etc.

Room service was not great. We ordered coffee & tea to our room two mornings, and they were late in delivering it both times (when we had early excursions and needed to leave on time).

Cabin Review

Cabin ocean view

Our cabin was fine. We enjoyed being on deck two as it made getting on and off easy (no wait for the elevator :).

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