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Please think carefully before traveling with P&O. The first thing we noticed after embarkation, was the smoking area directly below our cabin. Starboard mid ship. The smokers were also given a prime spot right at the back of the ship. We usually love to stand and enjoy the wake experience but passive smoking was again a problem, despite climbing higher, we were regularly breathing cigarette smoke. Our sliding balcony door was very stiff and slid from side to side when left open. At least half of the staff were arrogant and behaved as though the guests were an inconvenience. Not a smile in sight. English was the second language of about 95% of the staff which made interpretation difficult. The highlight of the culinary side of the cruise was the Indian restaurant, Sindhu. The food and service in here were superb. The small surcharge was worth it. Otherwise the food was very basic and very repetitive. Lots of junk food, boring salad choice. The Indian options were without doubt the highlight. The fruit choice was boring and often inedible. The Horizon buffet was like a cattle market. The best places were those with a surcharge. We would have loved to try some spa treatments but the prices were extortionate, hence the therapists were stood around twiddling their thumbs all day On the more positive side! The cabins were clean, spacious and has loads of storage space. It was lovely to have a shower screen not a curtain. The beds were comfortable. The steward despite being a bit surly occasionally, did a great job. The standard of decor throughout the ship was excellent.

Passive smoking bonanza

Britannia Cruise Review by Chris9tine

1 person found this helpful
Trip Details
  • Sail Date: September 2017
  • Destination: Europe
Please think carefully before traveling with P&O. The first thing we noticed after embarkation, was the smoking area directly below our cabin. Starboard mid ship. The smokers were also given a prime spot right at the back of the ship. We usually love to stand and enjoy the wake experience but passive smoking was again a problem, despite climbing higher, we were regularly breathing cigarette smoke.

Our sliding balcony door was very stiff and slid from side to side when left open.

At least half of the staff were arrogant and behaved as though the guests were an inconvenience. Not a smile in sight. English was the second language of about 95% of the staff which made interpretation difficult.

The highlight of the culinary side of the cruise was the Indian restaurant, Sindhu. The food and service in here were superb. The small surcharge was worth it.

Otherwise the food was very basic and very repetitive. Lots of junk food, boring salad choice. The Indian options were without doubt the highlight. The fruit choice was boring and often inedible. The Horizon buffet was like a cattle market. The best places were those with a surcharge.

We would have loved to try some spa treatments but the prices were extortionate, hence the therapists were stood around twiddling their thumbs all day

On the more positive side! The cabins were clean, spacious and has loads of storage space. It was lovely to have a shower screen not a curtain. The beds were comfortable. The steward despite being a bit surly occasionally, did a great job.

The standard of decor throughout the ship was excellent.
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