In general, the cruise and the ship was the best that we have ever experienced, and we have sailed on Princess (elite status), Celebrity, and Carnival (never again!). That the route was an ocean crossing, ending in a port far from the initial port is an excellent strategy. Embarkation and debarkation were smooth, although finding the host at the embarkation point was a bit difficult (posted signs at the street would have helped). The ratio of public space to passenger load is excellent, the wealth of books outstanding, and the size of the ship ideal. The lack of “nickel and dimeing” is unique and much appreciated, as was the lack of pressure to patronize the on-board shops. The included use of the Spa/thermal room was very enjoyable, and we used it often. The simple addition of beer/wine with lunch and dinner is an incredible luxury. High Tea was likewise a delight. The guitarist, the trio and the pianist were excellent, with a very good repertoire. Background music was well chosen and not obnoxiously loud. We did not patronize Torshaven, being neither night owls nor party goers. Minor suggestions and criticisms follow:
1) A second towel rack for the hand towels would be very useful, either over the toilet or higher up on the wall over the existing one.
2) An open shelving unit in the back corner of the closet would help. The single shelf over the coffee maker is insufficient, even with the drawer space and the night stands.
1) A “sea state” channel showing outside air temperature, sea temperature, wind speed and direction over the deck, wave height and sea condition would be appreciated, so that one could dress appropriately for deck sitting.
2) The ship’s course plots are very inaccurate, and in fact annoying as they show the ship crossing land! My GPS from my tablet was more accurate. Please improve this channel.
3) The online ship’s account does not show the 15% service charge per person per cabin per day, and should, so as to give a more accurate estimate of the account. Hiding this amount until late in the cruise is misleading.
4) It might be convenient for the Viking Today channel to be available from a local web server on board ship via WiFi, as well as the menus, etc. While it is obvious that the ship’s systems need to be completely isolated from anything the passengers can access via WiFi, perhaps a separate sub-network could be arranged.
1) The coffee tends to be quite acid. Both the strength and the roast are fine, however.
2) The salad bar needs some redesign as parts are not accessible, and the staff have conflicting duties.
3) The morning omelet station needs a list posted of ingredients that can be requested.
4) Sushi for lunch would be nice, instead of just for dinner.
5) Posting the menus for the specialty dining venues early enough to be in time for successful reservations would be appreciated. We were just lucky that our reservation for the Chef's table consisted of a menu thankfully lacking in capseicin.
1) Bus logistics could be somewhat improved – buses need to wait for guests, not the other way around.
As noted, all the above are really only minor things. We would, and have, recommended Viking Ocean to our friends, and will sail again (already booked for Alaska 2019).
See review above. The bathroom is the best we have seen aboard any ship. The amount of room is likewise generous.