We chose AMA Waterways based on reviews from friends and a travel advisor who indicated that it was a step up from competitors.
We had a lovely trip and very much enjoyed the AMAWaterways experience (apart from item #2, below). We found the staff to be thoughtful, efficient and fun and the journey was very well organized. We’ll also share a couple of suggestions that we included in our end-of-cruise evaluation~~~
1. The excursion offerings seemed a bit limited in some locations, and also somewhat short in duration. For example, in Cologne, the “general” excursion (the one not for hikers or bikers), was a drive into Cologne and a tour of the outside of the Cathedral. The excursion lasted 3 hours and could have included a stop at a famed chocolate factory or another site or two before returning to the ship.
2. The stateroom took some adjustment, as it is smaller than what we've seen on ocean cruises. It did have all you needed once you adjusted. However, the stateroom beds were more like dorm room mattresses than what would be expected on a luxury cruise line. AMAWaterways profiles itself as upscale hoteling, yet most upscale cruisers will expect a higher quality mattress with a pillow top in today’s competitive environment. And candidly, mattress comfort is a high enough variable for us that it would make us think twice about another AMAWaterways cruise, which is such a shame. Our Silversea mattress, for example, was of a much higher quality and more comfortable.
Fantastic cathedral and the world clock inside was amazing.View All 95 Notre Dame Cathedral Reviews
Wonderful tour with Klaus the most interesting and funny guide.View All 180 Heidelberg Castle Reviews
Just ok.View All 29 Wine Tasting Reviews
Would have preferred to walk around the city. First part of tour was bus ride through town....couldn't see well from the windows, and hardly any picture opportunities. Second part was canal boat tour. Same thing........no real picture opportunities from the boat.View All 311 Canal Tour Reviews
OK but not exciting.View All 54 Niederwald Cable Car Reviews