From meeting at the airport to departure the crew were very attentive but not overbearing. Being physically challenged I expected challenges getting around on the ship and ports of call. They will tailor everything to meet you abilities and desire to see the most. Even if you bite off more than you can handle they will rescue you with dignity and not raise a fuss. Yes they upfront cost may schock you but with all that is included it actually cost less overall than other cruise. The cruise line has thier own contracted bus service and tour guides. They go out of thier way to give you the best vacation ever. We visited a dutch cheese factory that took care to ensure all were greeted and tried all thier product. The cruise line uses audio headsets that are set for each group so that all can hear the guides. Don't be afraid to ask questions, they love it when they know you are engagef