I specifically chose this cruise for the new ship and the itinerary. Neither disappointed. The ship is absolutely beautiful and anyone who reviews it less than 5 stars I really wonder about... So book with confidence for a luxury ship - your stateroom, pool, and public areas. See my stateroom review.
I would agree with other reviewers service was so-so. Some of the staff were excellent - would address you by name, have a great conversation and remembered your preferences. Those staff members made the cruise super enjoyable. Other staff members, mostly assistants in specialty, staff in the main dining room and at breakfast were fairly checked out and didn't really care.
The complimentary beverage selection was very good and fairly large, we never felt a need to order a paid item. There was a huge variation on the wine availability. Some staff would only serve the "one" featured wine. 3 ports in we learned from another passenger who had complained to f&b manager about beverages and food, learned and told us they had a wine list that you could order from. Once we discovered that and ordered our wine by name it was much more pleasant. Other than staff convenience and budget, I'm not sure why they keep that such a well guarded secret. So be sure to ask to see the ship's wine list!
Response from JanayF, Regent Seven Seas Cruises
The Explorer Penthouse Suite is simply amazing. It is such an improvement over the older ships, that I would never sail on the older ones again. In fact it was so nice, I would overlook any other short comings of the cruise just for the stateroom. It was the perfect amount of space. We had a large wet bar that was well stocked with fresh fruit and any beverage we specified the entire cruise. A small dining table sat opposite. The living room held a large flat screen tv, sofa and chair. We had 2 balcony doors one in bedroom and one in living space. The balcony had a nice size dining table and cushioned chaise sectional and warm blanket which was perfect for relaxing and watching the world go by. The bedroom was nicely laid out with a makeup stand and lighted mirror, flat screen tv, comfortable bed/bedding, nightstand and walk in closet. The bathroom was very spacious with double sinks and the shower was beyond excellent - 3 side jets on each side of the shower and a rain head at the top middle. It was hard to believe we were on a ship.
Hired a cab from port. Had ample time to see St Michelle, have a great lunch seaside in Cannacle and then walked through old town of St Malo
two day tour with SIP - excellent!!!
lunch was just ok - too much time for tour.
toured a small town, market, and did wine tasting and lunch at vineyard. fabulous day!
toured lisbon, went to furthest western part of europe, sintra, went to a local port shop and had a local lunch