Star Princess Review

4.0 / 5.0
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Hawaii with Princess a nightmare!

Review for Hawaii Cruise on Star Princess
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Isabellewylie
2-5 Cruises • Age 70s

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Sail Date: Sep 2017
Cabin: Balcony

Our dream of going to Hawaii for our 25th wedding anniversary. We were so disappointed with the company Princess. It was our 5 th croissière and the second with Princess. To start our bed was like a plywood board! Hard and not comfortable. Even after notifying the customer service, the housekeeper has put extra covers ... And nothing more! Bad has my back all the holidays! (I've never had a problem before with my back and since I came back it all came back normal!) Secondly the buffet on the 14 floors, they could not find a place to sit, lots of older people with canes and walkers on our boat and they went around the two rooms without finding a place and finally margin in their room or coffee in the 5th and sometimes I found a place in the bar to eat a donut and a coffee. If I ended up finding a place I would fill so much couple as I am 42 years old and not give my place to an elderly person with difficulty in moving it. It's a lot of trouble because in town if a pregnant woman or an elderly person needs to sit it will give me pleasure to give her my place, this is part of my values. I find it awful to experience this. My trip costing me over $ 9000 can. And I think we should be forgetting to fight to find a place to eat is ridiculous! Or even lunch in his cabin! The dining rooms are open from 7 am to 9 am with services. They are ridiculous to put a alarm to be able to have a lunch on the boat. Following my complaint they did absolutely nothing! But they are not bother to take the total on our credit card. So disappointed with this trip ... thanks to Princess!

Cabin Review

Balcony

Cabin BA

the bed was a plywood bard!

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