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This was the first cruise we've done with Cruise and Maritime. We also booked to go back on her in May next year for two weeks to Russia etc. I have to admit that we were a little worried that we would get on the ship and regret that decision, especially given the number of negative reviews on here. Thankfully, that was not the case. Like others, I have to admit that having sailed with a few other companies, there are definitely better cruise companies out there but those cruise companies are almost double the cost in some cases, so it is a trade off to be fair. If you can afford it, you probably wouldn't choose this company. However, I do think it is the cruisers that makes the cruise and not the company... As for the cruise, it had its good and bad points... Embarkation was quick and efficient. We were on board within 30 minutes and our luggage beat us to our room which was great. After a quick unpack we went for some lunch and a wander round. The ship was clean and conformed to the expected layout. We were on the same floor as the reception, not too far away from the lifts which was great. Then the first negative...the muster. Wow! What an utter farce. I've quite literally never seen anything like it. It was over an hour in total of us all sitting like utter idiots in the large theater, mainly due to a handful of missing cruisers, though why they could not progress everyone and deal with them in due course, I had no clue! The actual drill felt like a complete worthless waste of time and an exercise in ticking the box. Next we were dragged from the hall in single file holding the shoulder of the person in front, which to my mind was downright dangerous! We were then taken to the lifeboats and left to stand in the cold for another fifteen minutes. Its a miracle we all didn't end up ill! This experience did not give us the best, first experience. Then came the next shock at dinner. We were sat at a table with four other people and were told that we had to be seated in the same seats, with the same people, at the same time for the remainder of the cruise and it was not possible to change them. We were lucky, thankfully. We were sat with four friendly, amazing people, whom we have became friends with as a result so it was all good. To be honest it added a dimension to our cruise that we hadn't really experienced before. Normally we tend to keep ourselves to ourselves but I shudder to think how it would have been if we had not gotten along with them. The food was really nice and we always tended to eat in the restaurants whenever we were able. On this cruise it was more of a necessity than normal as there were never enough seats in the buffet area. You literally floated around like ghosts in a pack-man game before giving up and going into the cold to eat instead. It was insane up there so we stayed in the restaurants as much as we could. We purchased the £120 per week drink package each but found out at the end of the week that we could have bought the £39.99 cocktail package each and simply paid for our wine as required, since we only really drank cocktails and a single glass of wine with dinner mainly. There are a number of different kinds of drink packages so make sure you check them all out before buying the expensive larger one as you may find you don't need it. The staff were mostly OK. The cabin steward was friendly and did a good job and the waiters in the restaurants were friendly and talkative and very attentive even when overworked but the remainder of the staff were very hit and miss and could be a little rude on occasion. The entertainment was an exercise in ticking the box. It was unimaginative and downright painful at times to listen to if you have any kind of musical appreciation whatsoever. There was a nice pianist and violin player that did the rounds on the ship and they were very pleasant but the venues they were placed in were not large and could not accommodate many people. Norway was spectacular and no matter what ship you go on, you really must see it. The scenery is breathtaking and no matter what the weather it is awe-inspiring. We did the flam railway in Flam and I would say it is a must see. We even enjoyed the soggy waffles that were served cold with sour cream (I wasn't looking forward to them to be honest lol). In Bergen we did Grieg's house which was incredible. Don't do the ship excursion if you have good mobility as its about twice the price of doing it as we did. Walk round the scenic road out of the harbor and right into town (it takes about twenty minutes) and head over the bridge to the tourist information center, and from there you can catch a bus tour which will do exactly the same tour as the ship for much less. We had a large coach and there was only about 15 people on there. We had a lovely guide and lots of time to wander around on our own. You can even book it online before you sail. Going on our cruise from Newcastle was a first as we only live ten minutes from the cruise port. It was the most relaxed we have ever been at the end of a cruise. We avoided the rush that was the restaurant and simply went home for breakfast! We tried to book a taxi but found that we could simply wait in a line at the port and get one from there quicker. All in all it was a lovely week and a very relaxing holiday. We are very much looking forward to going back in May (though we are praying that they will have improved their muster procedure by then lol). Don't be put off by the reviews. I would simply suggest that you go with a reasonable expectation of what you have purchased and figure out what works for you. Just make the best of it instead of trying to change what doesn't work.

Cheap and cheerful but you will have fun with the right attitude :-)

Magellan Cruise Review by shantia888

6 people found this helpful
Trip Details
This was the first cruise we've done with Cruise and Maritime. We also booked to go back on her in May next year for two weeks to Russia etc. I have to admit that we were a little worried that we would get on the ship and regret that decision, especially given the number of negative reviews on here. Thankfully, that was not the case.

Like others, I have to admit that having sailed with a few other companies, there are definitely better cruise companies out there but those cruise companies are almost double the cost in some cases, so it is a trade off to be fair. If you can afford it, you probably wouldn't choose this company. However, I do think it is the cruisers that makes the cruise and not the company...

As for the cruise, it had its good and bad points...

Embarkation was quick and efficient. We were on board within 30 minutes and our luggage beat us to our room which was great. After a quick unpack we went for some lunch and a wander round. The ship was clean and conformed to the expected layout. We were on the same floor as the reception, not too far away from the lifts which was great.

Then the first negative...the muster. Wow! What an utter farce. I've quite literally never seen anything like it. It was over an hour in total of us all sitting like utter idiots in the large theater, mainly due to a handful of missing cruisers, though why they could not progress everyone and deal with them in due course, I had no clue! The actual drill felt like a complete worthless waste of time and an exercise in ticking the box.

Next we were dragged from the hall in single file holding the shoulder of the person in front, which to my mind was downright dangerous! We were then taken to the lifeboats and left to stand in the cold for another fifteen minutes. Its a miracle we all didn't end up ill! This experience did not give us the best, first experience.

Then came the next shock at dinner. We were sat at a table with four other people and were told that we had to be seated in the same seats, with the same people, at the same time for the remainder of the cruise and it was not possible to change them. We were lucky, thankfully. We were sat with four friendly, amazing people, whom we have became friends with as a result so it was all good. To be honest it added a dimension to our cruise that we hadn't really experienced before. Normally we tend to keep ourselves to ourselves but I shudder to think how it would have been if we had not gotten along with them.

The food was really nice and we always tended to eat in the restaurants whenever we were able. On this cruise it was more of a necessity than normal as there were never enough seats in the buffet area. You literally floated around like ghosts in a pack-man game before giving up and going into the cold to eat instead. It was insane up there so we stayed in the restaurants as much as we could.

We purchased the £120 per week drink package each but found out at the end of the week that we could have bought the £39.99 cocktail package each and simply paid for our wine as required, since we only really drank cocktails and a single glass of wine with dinner mainly. There are a number of different kinds of drink packages so make sure you check them all out before buying the expensive larger one as you may find you don't need it.

The staff were mostly OK. The cabin steward was friendly and did a good job and the waiters in the restaurants were friendly and talkative and very attentive even when overworked but the remainder of the staff were very hit and miss and could be a little rude on occasion.

The entertainment was an exercise in ticking the box. It was unimaginative and downright painful at times to listen to if you have any kind of musical appreciation whatsoever. There was a nice pianist and violin player that did the rounds on the ship and they were very pleasant but the venues they were placed in were not large and could not accommodate many people.

Norway was spectacular and no matter what ship you go on, you really must see it. The scenery is breathtaking and no matter what the weather it is awe-inspiring.

We did the flam railway in Flam and I would say it is a must see. We even enjoyed the soggy waffles that were served cold with sour cream (I wasn't looking forward to them to be honest lol).

In Bergen we did Grieg's house which was incredible. Don't do the ship excursion if you have good mobility as its about twice the price of doing it as we did. Walk round the scenic road out of the harbor and right into town (it takes about twenty minutes) and head over the bridge to the tourist information center, and from there you can catch a bus tour which will do exactly the same tour as the ship for much less. We had a large coach and there was only about 15 people on there. We had a lovely guide and lots of time to wander around on our own. You can even book it online before you sail.

Going on our cruise from Newcastle was a first as we only live ten minutes from the cruise port. It was the most relaxed we have ever been at the end of a cruise. We avoided the rush that was the restaurant and simply went home for breakfast!

We tried to book a taxi but found that we could simply wait in a line at the port and get one from there quicker.

All in all it was a lovely week and a very relaxing holiday. We are very much looking forward to going back in May (though we are praying that they will have improved their muster procedure by then lol).

Don't be put off by the reviews. I would simply suggest that you go with a reasonable expectation of what you have purchased and figure out what works for you. Just make the best of it instead of trying to change what doesn't work.
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Cabin Review

Cabin 5024
Large enough. Clean and comfy. Take your own entertainment on a usb stick or laptop with HDMI cable as much of the time the TV is poor and sometimes its off for long periods of time.

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