My wife is a seasoned cruiser, having been a top act on Cunard in the 1970s and 1980s.I've been cruising for about 14 years ,having tried quite a few of the cruise lines. Our friends ( who came along with us) are also regular seasoned cruisers. Although , of course, the four of us have different tastes in food, wine, entertainment etc we are agreed that the P&O Azura was the worst cruise any one of us have been on. The allocated restaurant's food was poor, the regular lunch buffets even worse. To get a decent meal it was necessary to pay extra to eat in one of the special restaurants, which were much better.Our allocated restaurant for 'freedom dining' for which we had booked a table for the 4 of us, kept asking us to share tables and sometimes meant we had to go elsewhere .The breakfast buffets were second rate, with toast as hard and cold as it can be, and the food choice fairly standard but sad and tired looking. The wine in most of the venues were not up to much ( except in Olly's 'The Glass House' which had some really good wines and good food) . The wine waiters were mstly useless, lacking knowledge of wine. The restaurant waiters, though nice pleasant kids , knew little about food, and seemed under trained. They were polite with lots of 'please' and 'thank yous' and repeated enquiries whether we were enjoying the meal, but seemed to be raw recruits. The cabins, though adequate, were tired, the carpets well past their sell by date with ingrained dirt, the bathrooms poorly patched up in places. The bathrobes supplied were ghastly , thin and felt cheap . The ship was ran more akin to a down-market holiday camp ; noise and lots of shouting from the cruise staff substituting for quality & enjoyment. Throughout P&O spent copious amount of time selling, selling ,selling. Selling specialist restaurants, selling ship's tours, even selling entrance to a sail away party ! Selling all manner of things by leaflets to the cabin, by staff walking round the restaurant pushing this or that. Endless selling. The Wi-Fi facility was adequate but ,as with most cruise ships, very expensive. Some of these quibbles may sound OTT but the price of our cruise was comparatively expensive, so it just isn’t on to then have to pay for things that should have been provided in the cruise price. Two really good things; my wife used room service extensively and the steward that brought it in was competent , prompt and superb; and our cabin steward was a star, the saving grace. Of the average entertainment available , one band ,in particular, was excellent, "Catch 22" , with an excellent energetic girl singer who covered all sorts of vocals and a terrific lead guitarist , Fortunately, the itinerary was excellent, just what we were seeking. As you can imagine , none of the four of us are in the least happy with P&O and chances are we'll avoid them and never use them again. in summary : disapointing and just not good enough.

Non-stop selling, downmarket feel

Azura Cruise Review by habloespanol

9 people found this helpful
Trip Details
  • Sail Date: September 2017
  • Destination: Europe
  • Cabin Type: Superior Deluxe Balcony Stateroom
My wife is a seasoned cruiser, having been a top act on Cunard in the 1970s and 1980s.I've been cruising for about 14 years ,having tried quite a few of the cruise lines.

Our friends ( who came along with us) are also regular seasoned cruisers.

Although , of course, the four of us have different tastes in food, wine, entertainment etc we are agreed that the P&O Azura was the worst cruise any one of us have been on.

The allocated restaurant's food was poor, the regular lunch buffets even worse. To get a decent meal it was necessary to pay extra to eat in one of the special restaurants, which were much better.Our allocated restaurant for 'freedom dining' for which we had booked a table for the 4 of us, kept asking us to share tables and sometimes meant we had to go elsewhere .The breakfast buffets were second rate, with toast as hard and cold as it can be, and the food choice fairly standard but sad and tired looking.

The wine in most of the venues were not up to much ( except in Olly's 'The Glass House' which had some really good wines and good food) .

The wine waiters were mstly useless, lacking knowledge of wine.

The restaurant waiters, though nice pleasant kids , knew little about food, and seemed under trained. They were polite with lots of 'please' and 'thank yous' and repeated enquiries whether we were enjoying the meal, but seemed to be raw recruits.

The cabins, though adequate, were tired, the carpets well past their sell by date with ingrained dirt, the bathrooms poorly patched up in places. The bathrobes supplied were ghastly , thin and felt cheap .

The ship was ran more akin to a down-market holiday camp ; noise and lots of shouting from the cruise staff substituting for quality & enjoyment.

Throughout P&O spent copious amount of time selling, selling ,selling. Selling specialist restaurants, selling ship's tours, even selling entrance to a sail away party ! Selling all manner of things by leaflets to the cabin, by staff walking round the restaurant pushing this or that. Endless selling.

The Wi-Fi facility was adequate but ,as with most cruise ships, very expensive.

Some of these quibbles may sound OTT but the price of our cruise was comparatively expensive, so it just isn’t on to then have to pay for things that should have been provided in the cruise price.

Two really good things; my wife used room service extensively and the steward that brought it in was competent , prompt and superb; and our cabin steward was a star, the saving grace.

Of the average entertainment available , one band ,in particular, was excellent, "Catch 22" , with an excellent energetic girl singer who covered all sorts of vocals and a terrific lead guitarist , Fortunately, the itinerary was excellent, just what we were seeking.

As you can imagine , none of the four of us are in the least happy with P&O and chances are we'll avoid them and never use them again.

in summary : disapointing and just not good enough.
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Cabin Review

Superior Deluxe Balcony Stateroom
Cabin CC D210
Pleasant enough but tired, and certainly not "Superior Deluxe" as sold . Carpet had ingrained stains. Bathroom had been poorly patched up. No cold water from basin , tepid at best. Cheap thin bathrobes.
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