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Serenade of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,679 Reviews

Royal is going downhill...

Serenade of the Seas Cruise Review by wocheez

2 people found this helpful
Trip Details
  • Sail Date: Oct 2017
  • Destination: Canada & New England
  • Cabin Type: Large Ocean View Stateroom

One of the worst cruises with Royal we have been on. The food was terrible including Giovanni's. The food service in general on the entire ship was bad. Room service was a hit or miss, that is only the continental breakfast. One day they were over an hour late but we had to leave, another day they only got half of the order....

The cabin was worn looking also, furniture has seen better days. The bathroom had rust in the shower and around the sink. The chrome was worn on the faucet. The carpet and furniture were torn in a couple of spots. The window also had rust and blistering paint.

The excursion organization was non-existent. Overall we were NOT happy with this ship or most of the crew. Royal has changed since we last cruised 2 years ago and not for the better.

Sorry to say but we are seriously thinking of switching cruises line for an already booked cruise on Liberty because it was that bad and we are very easygoing people not picky but we are paying for a vacation that should be better than this.

wocheez's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Large Ocean View Stateroom
Cabin H 3136

Cabin was good. It is showing it's age. The love seat had worn/faded fabric on the arms. The bath had rust in shower and by the sink. Around the window was rust. Wood furniture was worn, nicked. Drawers were coming loose at the joints. Carpet was really worn.

Port & Shore Excursion Reviews

Peggy's Cove

It was ok. There were 3 other cruise ships in port so was VERY crowded. Would I do it again no.

View All 245 Peggy's Cove Reviews
Horsedrawn Carriage Tour

This was not a Carriage it was a hay wagon with seating for 10 on each side, Royal needs to change the wording on this. Was good, tour guide was informative.

View All 6 Horsedrawn Carriage Tour Reviews

Loved, Loved, Loved this tour would do again, the guide was awesome!!

View All 86 Kennebunkport Reviews
Acadia National Park

This was an 8 person coach with a private tour guide and he was excellent. We had time to stop and take pictures of the park. We also went to Cadillac Mountain and the Thunder hole. The guide would pull over whenever we wanted to see or take pictures of something.

View All 236 Acadia National Park Reviews

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