Serenade of the Seas Review

Royal is going downhill...

Review for Canada & New England Cruise on Serenade of the Seas
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wocheez
6-10 Cruises • Age 60s

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Sail Date: Oct 2017
Cabin: Large Ocean View Stateroom

One of the worst cruises with Royal we have been on. The food was terrible including Giovanni's. The food service in general on the entire ship was bad. Room service was a hit or miss, that is only the continental breakfast. One day they were over an hour late but we had to leave, another day they only got half of the order....

The cabin was worn looking also, furniture has seen better days. The bathroom had rust in the shower and around the sink. The chrome was worn on the faucet. The carpet and furniture were torn in a couple of spots. The window also had rust and blistering paint.

The excursion organization was non-existent. Overall we were NOT happy with this ship or most of the crew. Royal has changed since we last cruised 2 years ago and not for the better.

Cabin Review

Large Ocean View Stateroom

Cabin H

Cabin was good. It is showing it's age. The love seat had worn/faded fabric on the arms. The bath had rust in shower and by the sink. Around the window was rust. Wood furniture was worn, nicked. Drawers were coming loose at the joints. Carpet was really worn.

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