It was 20 years or so since we last took a river cruise. Scenic's reputation, first class ships, advertising and website hyperbole convinced us to travel with them. 'Beautiful Bordeaux' seemed to fit the bill.
In most respects our decision was vindicated. The all-inclusive nature from airport check-in at our local airport to return 11 days later was exceptionally well organised. Our flights with Air France went almost to schedule. The meet-and-greet at Bordeaux by a very smart young driver with a black Mercedes minibus for us and two others was spot on and we were on-board in about 30 minutes of baggage reclaim. The recommendation from the Scenic agent in Manchester, to take the earliest flight of the day so that we could 'start eating and drinking' sooner, really did pay off. There was a light lunch in the River Café waiting for early arrivals. At the end of the cruise, we were escorted by bus to Bordeaux airport and taken to the correct terminal for check-in: an exercise of almost military precision.
We had a balcony suite on Diamond Deck. It might best be described as small but perfectly formed. It was a tight squeeze around the king size bed for more than one to be near the wardrobe, to pack and unpack, or by the desk. But all the details were catered for: plenty of hangers and hanging space, shelves and drawers, TV/computer, bottled water replenished as used, minibar (which we barely touched since there was so many other opportunities to consume on and off the ship). And the bathroom had plenty of cupboard space for wash bags and the like, constant hot water, plenty of Occitan bath amenities, towels, robes and slippers. We did not have many opportunities to use the balcony/sun lounge, because we were either sailing or (unfortunately) tied up facing the quay or another cruise ship.
Response from FionaB, The Scenic Team