We just arrived home from a 5 night cruise from Southampton due to call at Amsterdam and Le Havre.
We did not end up docking in port at Le Havre, due to a local protest. Which is fair enough, although strikes at this port in particular are an ongoing issue, and the unions do post a schedule of strikes arranged. So in all honesty I am not sure why they even attempted to dock.
Aside from the changes to our itinerary; not being able to dock in France and getting an extra half a day in Amsterdam due to wind conditions preventing our disembarkation (Amsterdam was great by the way), I have several concerns and reservations about the standard of cruise that P&O offered.
Where to start...
Dirty. Once you navigate away from the main atrium the conditions on board slip -substantially. Old, worn out, shabby decor. Add to that the fact that the whole of deck 7 smelt of sewerage. The one night we got into the lift from the atrium up to deck 15, we were greeted by a pair of extremely soiled pants which had just been taken off and discarded INSIDE the lift!
Overall the standard on board is no better than a 3 star hotel. Dirty and discoloured carpets. The stagnant smell of cigarettes. Tatty and old tables and chairs in the dining area. Dirty window cills. Dirty Cutlery. Wet and stained carpets - that they were constantly trying to dry out - to no avail. Cold food. Bad smelling public toilets near Malabar. Plastic cocktail and pint glasses.
The only reason I have given the overall rating of 2 stars, is because of the staff. They work ridiculously long hours are always happy to help and quite frankly put up with rude, intolerable and haughty guests on board.
Would I cruise with P&O again, no. I am so glad that we booked very last minute and paid the saver rate. If we had paid full price for this cruise, I would have formally complained.
One last thing, the only drinks that come in your all inclusive package are; tea, coffee and water, no juice. Which I think is totally ridiculous.
The cleanliness of our cabin we could not fault. Our attendant Irene was lovely also. The issue is the fact that the carpets and furniture are so old, its had a lot of use and needs replacing. Overall dated and tatty.