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Enchantment of the Seas Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,986 Reviews

Service was terrible.

Enchantment of the Seas Cruise Review by frizzy1

2 people found this helpful
Trip Details
  • Sail Date: Oct 2017
  • Destination: the Bahamas
  • Cabin Type: Inside Stateroom

The food was NOT good. The buffet food seemed very cheap with the same options every single day. The bathroom smelled like sewer. The bartenders need to go back to school! Their manners and skill level needs a lot of work. The drinks were either too strong or too weak. The ship is 20 years and it shows. The service all around lacked a lot of everything. There wasn't a lot to do on the ship either. The pool was super cold and it was early October. Everyone was in the hot tubs. The entertainment on the pool deck sucked. The music they played, I had never even heard before.

We did the All Access Tour and that was definitely worth it. We got to see the behind the scenes of the ship from the laundry room to the bridge. That was the best part of our cruise. I highly recommend that tour.


frizzy1's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Service
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Cabin Review

Inside Stateroom
Cabin M 3631

The bathroom smelled like urine and sewer. It was very unpleasant to be in the bathroom.


Port & Shore Excursion Reviews


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frizzy1
1 Reviews Written
2 Helpful Votes
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