Seven Seas Mariner Cruise Review by SandraMB
- Sail Date: September 2017
- Destination: Panama Canal & Central America
Embarkation and disembarkation were the only disappointments, and Regent is not at fault. The 3rd party handler in San Francisco failed to provide transportation to the ship for the majority of passengers. And the New York Cruise Terminal made a two day mess of disembarkation, resulting in some passengers missing their scheduled tour of New York City.
The ship was partially refurbished in 2014 - the lounges and dining rooms and other public areas were re-done and are very nice. The cabins and cabin hallways are tired but cabins are still comfortable. The ship will go through a complete refurbishment in 2018.
Very clean ship, crew very friendly, good service.
Food: Lots of food available. Much is high quality sourcing - fantastic lamb from new Zealand, milk fed veal, shrimp. Excellent bread in the formal dining rooms. Authentic spaghetti carbonara and huge delicious portion of veal schnitzel at Stelli Mari restaurant.
Restaurants: In past reviews people complained about the slow service in Compass Rose. We only experienced that once and we ate their several times.
Cabin: Loved the walk in shower with large rainshower head.
Captain Updates: Gave us detailed updates at noon each day.
Gym: Excellent high quality equipment. Fitness Manager rather pushy re trying to up sell.
Self Serve Laundry: A great feature on each cabin floor.
Swimming Pool: I only used it once as there are no steps going down into the pool suitable for people with mobility issues. The top step in the ladders are too far apart for my legs to reach to the deck. This problem has been resolved in the new Explorer ship. I used the jacuzzis instead.
Service: I thought service was good. I'm not a smoker but my travel partner is. Smoking is limited to 3 areas of the ship. Some smokers didn't think the service re appetizers and drinks was as good as it could be.
Favorite Parts of the Ship: The 11th floor covered terrace at the back of the ship for breakfast, lunch and dinner. The Observation Lounge and Horizon Lounge when going through the Panama Canal and during a hurricane.
Size of Ship: Perfect for accommodating around 700 passengers and 400 crew. The ship never felt crowded.
Ports and Excursions: This is hurricane season with hot humid weather. Be prepared for this if you go in September. Due to bad weather we could not dock in Acapulco or Nassau. This is not the fault of the cruise line.Highlights included: Pura Vida private garden tour in Costa Rica, Cartagena Colombia Old and New Town tour (Cartagena is a hidden gem - spectacularly beautiful), post dis-embarkation tour of New York City (911 memorial is outstanding).
Age Profile: Suitable for 55+. Average age likely 70-90+. Large number of people with mobility problems - may be a challenge in rough weather. Not suitable for children.
Would I go again? Yes
Strong Recommendation: Please do not wait until after the cruise to voice your complaints. Bring them up immediately to the crew so they can do their best to accommodate your requests. Be specific re your complaints. This cruise line is really trying to make this a memorable experience for you.
Port & Shore Excursion Reviews
Cabo San LucasExtremely hot. As much as Cabo is in a very beautiful location, there's not much in the way of interesting tours available.View All 1,132 Cabo San Lucas Cruise Port Reviews
View Cruise Critic's Cabo San Lucas Cruise Port Review
City TourCartagena is a UNESCO world heritage site. A spectacularly beautiful city that is a hidden gem. The Old City reflects the best architecture and colours of Latin America and the Caribbean. The New City comprised of modern white high-rise condominiums are a nice compliment. Very well done.View All 223 City Tour Reviews
CorintoNicaragua experience not as good as Guatemala and Costa RicaView All 9 Corinto Cruise Port Reviews
View Cruise Critic's Corinto Cruise Port Review
City TourGreat summary of New York City. We arrived via the sea and sailed up the Hudson. Docked between the now defunct British AIrways Concorde plane and a Disney Magic cruise ship - quite a contrast. The 911 Memorial is extremely well designed - much more beautiful and sensitive in real life than on TV.View All 18 City Tour Reviews
Puerto Quetzal (Antigua)This is not in Antigua, but in Guatemala. We took Auto Safari to a private animal reserve. Beautiful flowers and vegetation. Loved the colors and the tourist centre located at the cruise ship dock.View All 150 Puerto Quetzal (Antigua) Cruise Port Reviews
View Cruise Critic's Puerto Quetzal (Antigua) Cruise Port Review
Pura Vida Botanical GardenSpectacularly beautiful and well manicured. On 8 acres over looking steep terrain and waterfalls. Do not confuse this with the walk to the waterfalls located further down the hill. Some reviewers have complained the waterfalls were too far away. I disagree and I have poor eyesight. Others complain about the price of admission - do they not realize the cost of upkeep especially in a fast growing tropical environment?View All 8 Pura Vida Botanical Garden Reviews
Caution: Wear non-slip shoes as the humidity can cause the paved walkways to be slippery.