Brilliance of the Seas Cruise Review by shiphound
- Sail Date: August 2017
- Destination: Western Mediterranean
However, the rest of the ship was not up to the dining room staff or the itinerary. Our cabin was hot when we arrived (shouldn't our room steward have noticed this prior to us boarding) and we had to have an engineer called. The movie theatre was closed half the cruise. There were computer problems one night with the big show. Many nights we could not attend the big show (including the two comedians) because they had only one show and it conflicted with dining. Staff in Next Cruises was incompetent. Staff at guest services was not much better. We came on board and an excursion we were scheduled for the next day to go to Cannes was cancelled. We asked for
We have been on a number of Royal Caribbean cruises and the staff is generally a highlight of the ship and we really like Royal Caribbean. However, with the exception of the dining room (also the food there was better than in most Royal Caribbean main dining rooms), this fell behind the quality of my previous experiences on Royal Caribbeans.
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