1. Home
  2. Cruise Reviews
  3. Norwegian Getaway
We just returned from a 10 day cruise on Norwegian Getaway. We had amazing weather and amazing ports. The ship is a newer ship and was beautiful. The rooms have a great amount of storage and we had an extended balcony which was wonderful. We found the food to be good but not great. We found the variety lacking and often repetitive. Part of the problem was the dining room service. We tried each of the dining rooms and found the service to be extremely slow and often times they would not get the order correct. Our drinks were constantly left empty. We have been on 6 cruises with different cruise lines and have found this service to be one of the worst we have had. On 3 ports we opted for private excursions (TJ Travel was amazing!) and then on the final 2 ports we went with ship excursions because they offered a few things the private ones did not. Overall, not worth the price for the ship excursions. The groups were too large and the tour guides were not as good as the TJ Travel guides. We paid almost 3 times more for far worse excursions. Another issue we had is that my mother-in-law got an eye infection and needed to see the ship doctor. They charged $189 to see the doctor. $49 to look in her eye. Then they gave her 2 sets up eye drops and charged $150 for one bottle and $550 for the other bottle. When we researched the internet to find what normal pharmacy costs were for both medicines, we found they were 3x's more!!! When we went to discuss with ship, they said it was Norwegian that sets the prices. Seriously! Overall, the ports were amazing and the cruise was fun. However, the food, excursions and service was not good at all.

Amazing Ports, Amazing Ship, Okay Food, Poor Excursions, Poor Service

Norwegian Getaway Cruise Review by nicolebrown547

Trip Details
  • Sail Date: September 2017
  • Destination: Baltic Sea
  • Cabin Type: Large Balcony Stateroom
We just returned from a 10 day cruise on Norwegian Getaway. We had amazing weather and amazing ports. The ship is a newer ship and was beautiful. The rooms have a great amount of storage and we had an extended balcony which was wonderful. We found the food to be good but not great. We found the variety lacking and often repetitive. Part of the problem was the dining room service. We tried each of the dining rooms and found the service to be extremely slow and often times they would not get the order correct. Our drinks were constantly left empty. We have been on 6 cruises with different cruise lines and have found this service to be one of the worst we have had. On 3 ports we opted for private excursions (TJ Travel was amazing!) and then on the final 2 ports we went with ship excursions because they offered a few things the private ones did not. Overall, not worth the price for the ship excursions. The groups were too large and the tour guides were not as good as the TJ Travel guides. We paid almost 3 times more for far worse excursions. Another issue we had is that my mother-in-law got an eye infection and needed to see the ship doctor. They charged $189 to see the doctor. $49 to look in her eye. Then they gave her 2 sets up eye drops and charged $150 for one bottle and $550 for the other bottle. When we researched the internet to find what normal pharmacy costs were for both medicines, we found they were 3x's more!!! When we went to discuss with ship, they said it was Norwegian that sets the prices. Seriously! Overall, the ports were amazing and the cruise was fun. However, the food, excursions and service was not good at all.
nicolebrown547’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Getaway price drops
250,000+ people have entered their email

Cabin Review

Large Balcony Stateroom
Cabin B6 9714
Beautiful room and balcony. Not too much noise but very far from elevators. That was our only complaint. Lots of storage. Bathrooms are beautiful.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • City Tour
    We booked with TJ Travel and they were amazing! Everything was perfect. Weather, guide, schedule... amazing history at an amazing port.
    View All 119 City Tour Reviews
  • Copenhagen
    One of our favorite cities. I would highly recommend arriving early to tour the city before the cruise leaves. Amazing!!!
    View All 1,037 Copenhagen Cruise Port Reviews
    View Cruise Critic's Copenhagen Cruise Port Review
  • Old Town Porvoo
    Worse port. Way too much money $189 a person for a crowded bus ride through Helsinki and then to Parvoo. Terrible lunch and by far our worst port. Highly recommend a cheap city tour through a private company! Our tour guide was annoying too.
    View All 41 Old Town Porvoo Reviews
  • City Tour
    The most amazing 2 days with TJ Travel. We saw everything we wanted to see and had a small group with head sets. Perfect weather and great guide. Wonderful!
    View All 326 City Tour Reviews
  • City Tour
    Mainly just a bus ride with a stop really quick. Not enjoyable and hard to see everything.
    View All 121 City Tour Reviews
  • Vasa Museum
    Again... to large of a group! We did have head sets which helped but our guide was annoying and not very fun to listen to. This was better than Helsinki but we wish we went private. After 3 amazings ports with TJ Travel, these last 2 were not enjoyable.
    View All 104 Vasa Museum Reviews
  • City Tour
    Another amazing experience with TJ Travel. Inexpensive tour and well worth it. Small group and we loved this city. Pleasant surprise!
    View All 78 City Tour Reviews