Norwegian prides itself (apparently) on the global basis of customers on its ships. They didn't get it right on this cruise however. Despite an excellent itinerary, reasonable on-off shore experiences (though be prepared to wait for up to 2 hours for a ticket to board a tender on the following day!!), Norwegian sadly left me and many passengers down by a truly appalling management of major groups from its Far Eastern passengers which the dining and restaurant staff (amongst others) could not appear to handle. Long delays for dinner, the breakfast cafe resembling an ultra-busy pig sty left the rest of us very unhappy with the overall ship experience throughoyut the entire 2 weeks.

we were first time passenger but, unfortunately perhaps, will be the last. Apart from the dining issues, the entertainment on board was truly amateur with only a couple of decent UK professional acts to help us through. Need to add that the average 'balcony' stateroom feels small (relatively), especially in the bathroon.

Service staff tried vainly to sort out the many problems on board biut appeared to be fighting a losing battle. Only main positive was that after complaining (twice) at two evening dinners (when we eventually reached them!), the manager dealt very capably with appropiate recompense. Read more