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We wanted to try to cruise with Costa. The embarkation was not organized. People lined up wanted to get to the ship as soon as possible, despite we got our number to got in. The room was cline. Lunch for the first day was fine, but no coffee or tea, had to wait till 16.00 pm,unless if we pay for it. Dinner was not good, soup was not hot, very hectic. The waiter was unpatient to take the orders. Because he was alone to take care many tables. No explanation from daily menu. We have to ordered very quick. After dinner we had to wait long time to get our coffee , because they had to get from the bar. On the following day our coffee were served before dinner. We had 3 times fire drills, which was disrupted our nap. We booked premium balcony, unfortunately the room below the deck pool, we could hear when people moving the chairs. The worst night was on the 3rd day and the 5th day of the cruise, when they had loud party on the deck pool. We tried to call the receptionist, no body pick up the phone after 15 minutes of waiting. I had to go on the 3rd floor to complain about the noises. But no body listen to us.

Relaxation

Costa Diadema Cruise Review by rigunawan

6 people found this helpful
Trip Details
  • Sail Date: September 2017
  • Destination: Mediterranean
  • Cabin Type: Premium Balcony
We wanted to try to cruise with Costa.

The embarkation was not organized. People lined up wanted to get to the ship as soon as possible, despite we got our number to got in.

The room was cline. Lunch for the first day was fine, but no coffee or tea, had to wait till 16.00 pm,unless if we pay for it.

Dinner was not good, soup was not hot, very hectic. The waiter was unpatient to take the orders. Because he was alone to take care many tables.

No explanation from daily menu.

We have to ordered very quick.

After dinner we had to wait long time to get our coffee , because they had to get from the bar.

On the following day our coffee were served before dinner.

We had 3 times fire drills, which was disrupted our nap.

We booked premium balcony, unfortunately the room below the deck pool, we could hear when people moving the chairs. The worst night was on the 3rd day and the 5th day of the cruise, when they had loud party on the deck pool.

We tried to call the receptionist, no body pick up the phone after 15 minutes of waiting. I had to go on the 3rd floor to complain about the noises. But no body listen to us.
rigunawan’s Full Rating Summary
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Cabin Review

Premium Balcony
Cabin BP 9119
As above
Hortensia Deck Inside Cabins, Outside Cabins, Balcony Cabins