We chose this ship because it was proposed to us by the travel agency being it the latest ship from MSC. It came with lots of hightech features, i.e. bracelet to open cabin door, to pay for beverages, to fgo to gym and spa, etc. Sadly, many of them did not work when we made the cruise. Problems with bracelet, we had still to take the card with us to the gym and spa, reservations on tv in the cabin were not working, etc. We had on two occasions to spend over 2 hours to be able to dine, with reservation. Buffet is extremely good. We decided therefore to avoid the restaurants and head instead to the buffet. We were very disappointed with the kids zone. We travelled with a 11 year old and a 14 year old. The age groups were such that the 11 year old was put together with kids 6 and older. Activities for him were very basic, decided to skip them. We spoke with the person in charge and she said that too few staff was recruited to work with kids and she had to put groups 12 - 14 and 15-17 together. therefore to add the 11 year to 11 - 14 was not an option. So, instead of enjoying ourselves knowing that our kids were having fun we had to spend our time with a sad 11 year old, hampering us to enjoy spa, etc for which we had paid for.
the activities for the 14 years old were great, as he was allowed to be with the older ones.
In general, not a experience I would recommend or think on repeating.
Very good, excellent to have balcony. All amenities available.