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MSC used to be example of a good organization and well-thought planning. Our experience this time was totally different. 1) Embarkation was a disaster: old people queuing for hours. Totally messy. 2) Dining experience: the first night we had a waiter that was openly rude, visibly angry at something or someone. The rest of the time was better, but still showing lots of ups and downs. 3) Entertainment used to be great. Now, they took the low-cost version. Everynight the same dancers and singers. Though good, very boring. 4) Terrible experience in some rutine embarkations in some ports. There was only one door open, for operational reasons (understandable), but that only door was operationg only in half of its capacity (they were missing one ID reader). REsult: again, many old people standing for almost 1 hour under a piercing cold wind. Must say that the food was very good. Anyway, my overall experience was not good, and I will never travel with MSC again.

Not what it used to be

MSC Divina Cruise Review by Canario

2 people found this helpful
Trip Details
  • Sail Date: April 2017
  • Destination: Caribbean
  • Cabin Type: Balcony Stateroom – Fantastica
MSC used to be example of a good organization and well-thought planning. Our experience this time was totally different.

1) Embarkation was a disaster: old people queuing for hours. Totally messy.

2) Dining experience: the first night we had a waiter that was openly rude, visibly angry at something or someone. The rest of the time was better, but still showing lots of ups and downs.

3) Entertainment used to be great. Now, they took the low-cost version. Everynight the same dancers and singers. Though good, very boring.

4) Terrible experience in some rutine embarkations in some ports. There was only one door open, for operational reasons (understandable), but that only door was operationg only in half of its capacity (they were missing one ID reader). REsult: again, many old people standing for almost 1 hour under a piercing cold wind.

Must say that the food was very good.

Anyway, my overall experience was not good, and I will never travel with MSC again.
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