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Enchantment of the Seas Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,986 Reviews

Dried out food, same food each day, but a Grand Old Lady

Enchantment of the Seas Cruise Review by RCCL Fanatic

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Trip Details
  • Sail Date: Oct 2009
  • Destination: the Western Caribbean
  • Cabin Type: Large Ocean View Stateroom

This is my fifth RCCL Cruise and 12th overall cruise.

Overall I evaluate very honestly, but fairly. On a ten point scale, ten being perfect and zero being the worst possible, this cruise will be about a 4.

Bad points: The meats, chicken, fish and other main entrees were served dry. So dry that even sauces didn't save them. No more mints on the bed, guess that is now Royal's price cutting measures in place. The plastic RCCL bag on the bag of the cabin door was removed by the cabin steward on the second day - again, guess the cruise line is saving a few pennies. The breakfast was exactly the same selection of foods each morning - no change up. Mirrors in the bathroom are glazed over. Air ionizer/purifier ran constantly in the hallway. The Embarkation was relatively smooth, but the RCCL Employee whisked me into the line for general admission and did not allow me to state that I was a Platinum member. But the line was only three couples deep. The events at night time were double stacked, meaning frequently there were two or more activities scheduled at the same time - Is Royal the only cruise line doing this? The on-board Internet service is slower than dial up - one person said it took them nine minutes for one webpage to load. I checked it out by going to RCCL's website and it is v e r y slow - very very very slow. On Sunday, the ship lost Satellite reception during the afternoon and for several hours there weren't any football games. The jogging track was closed early - should provide someplace for people to walk at night. The ping pong/table tennis area needs to be moved away from the Solarium. The kids were loud, rude, and shown no respect by hitting the balls into the Solarium, but did not retrieve them. The Casino was smoke free for all nights but the last one. Originally was hoping that RCCL decided the health of the majority of their patrons was more important than a few smokers.

Good Points: Cabin Steward Rachel did a perfect job keeping the cabin clean. Again, Rachel left a different Towel Animal each night. Other recent RCCL cruises would only have one animal on the bed. Our server at the 8:30 PM Table 105 seating was a perfect gentlemen and provided recommendations. No bad odors detected. The shops looked exquisite. The ships entertainment staff did a great job trying to get everyone involved in having a good time

When asking for advise or information from others, I always ask them "would you do it again?" My response for going on this ship is, regretfully, no.

RCCL Fanatic's Full Rating Summary
Enrichment Activities
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Cabin Review

Large Ocean View Stateroom
Cabin I 2638

Mirrors are glazed over

The cabins should be upgraded with refrigerators as all other ships have

Ship overall requires a good renovation

Port & Shore Excursion Reviews

Key West

The cruise ship left before the real activities of Key West begins. The town was dead, most bars only had the patrons from our cruise ship. Why don't the cruise line stay in port till at least after the sunset activities finishes?

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