Norwegian Spirit Cruise Review by Mike in Shawnigan
- Sail Date: September 2017
- Destination: Mediterranean
- Cabin Type: Balcony
Let's start with embarkation. Gong show. The bus drove us to the wrong location and after dragging our bags inside the wrong building, we had to drag them back out, reload, drive a little more, repeat. The actual check procedure was quite smooth - full credit there.
Overall the service was unfriendly. There was a feeling of an exhausted, overworked crew. There were some that were absolutely fantastic, Helio from Brazil was one of those but many just couldn't be bothered to even make eye contact and smile.
Service in the Windows Dining Room was unbelievably slow. 1-1.5 hours for breakfast was normal including when I ordered oatmeal, OATMEAL! You know, ladle it out of the pot and into a bowl. Holy moly. Also the so called dinner dress code was a joke. No shorts of flip-flops for men meant, yeah sure come on in.
We went on two excursions, Koper, Slovenia and Split, Croatia. The Koper trip was nice with a good, talkative guide and a well laid out route. The Split trip not so much. Nice guide but not very talkative. Where we went was an absolute mess traffic wise which, in my opinion, was highly predicable. There were three cruise ships in town on a Saturday and they took us to Trogir, a little fortified island with one bridge, connected to another island by one bridge. We spent considerably more time sitting still in traffic, than we did enjoying Trogir. They had to know this would occur and should have never offered the excursion. On top of that, a Norwegian supplied scooter, broke down. Myself and another gentleman pushed poor Lupida (sp?) back through traffic to the bus. It wouldn't have been so bad except the scooter kept locking up for no reason - I got my exercise in that day.
I will add one more thing. If I ever hear "washy washy" one more time as I am entering a cafeteria/dining room, I swear I'm going to scream. Ugh!
The ship is 20 years old and showing its age. The balcony railing mounts are rusted and nearing an unsafe condition. The bathroom floor tile grout is either missing or mildew stained.
Our cabin steward was friendly but provided poor service. He would take towels away but not replace them without being asked/reminded. We ran out of shower gel near the end of the trip. The shower had a long hair (my mom and I both have short hair) stuck to the shower wall that remained throughout our trip. The shower flooded once and drained into the basin area. The toilet quit once for about an hour and one time just after arriving in port, we were without water. These issues self-corrected but shouldn't have happened.
Port & Shore Excursion Reviews
CorfuNice place, beautiful scenery and a nice old town. Would like to go back and spend a few days touring around.View All 547 Corfu Cruise Port Reviews
View Cruise Critic's Corfu Cruise Port Review
DubrovnikLoved Dubrovnic. Very cool old city.View All 1,013 Dubrovnik Cruise Port Reviews
View Cruise Critic's Dubrovnik Cruise Port Review
Katakolon (Olympia)We just stayed at Katakolon and ate/drank/shopped. In the afternoon we went to the beach just to the north of the pier and laid in the sun and swam. A lovely relaxed day.View All 474 Katakolon (Olympia) Cruise Port Reviews
View Cruise Critic's Katakolon (Olympia) Cruise Port Review
KoperGood guide and a well laid out route. I'd heard Slovenia is beautiful and it is. Lush and green. I'm from Vancouver Island and felt right at home there. I'd go back in a heartbeat and spend a week.View All 7,782 Koper Cruise Port Reviews
View Cruise Critic's Koper Cruise Port Review
Malta (Valletta)Sorry Malta but I wouldn't go back. Stunning port entry with its fortifications but the rest was a disappointment and totally my fault. I didn't do any research and my expectations were completely out of line.View All 472 Malta (Valletta) Cruise Port Reviews
View Cruise Critic's Malta (Valletta) Cruise Port Review
Rome (Civitavecchia)We spent a couple days in Rome on our own before the cruise and accordingly only scratched the surface. Too hot and too crowded spoiled it somewhat. My favourite part and this goes for any foreign city, was just getting out and walking around away from the main crowds and tourist spots. Piazza Campo de' Fiori, yes. Vatican City, no.View All 1,881 Rome (Civitavecchia) Cruise Port Reviews
View Cruise Critic's Rome (Civitavecchia) Cruise Port Review
Trogir Walking TourTrogir is beautiful but traffic was a predictable nightmare and this tour should have never been offered. We spent 3x as much time in traffic that we did walking around.View All 19 Trogir Walking Tour Reviews
VeniceLoved Venice. Transport from and to the ship was good.View All 1,233 Venice Cruise Port Reviews
View Cruise Critic's Venice Cruise Port Review