As a regular cruiser with over 300 nights at sea, this was our second Celebrity Cruise. I found what appeared to be a decline in service and onboard quality compared to the first trip in 2009. Other cruise lines offer a better experience and in talking with Celebrity guests, many find the attraction is the Captains Circle perks. None of this should be considered a reason not to take Celebrity but to let you know - Celebrity fell short of expectation and needs to advance their game.
Celebrity does not do any place set up at the Oceanview Buffet. Other cruise line puts napkins, forks, knife, and spoon on every table. Doing so will alleviate crowding/ circulation issues.
Other cruise lines put a coffee mug and glass on every table. Celebrity: nada. This means passengers need to carry many things away to their table and sometimes make multiple trips back to the serving area. This compounds the already crowded space.
The cabin bathroom was a typical size, but only a single shelf on one side of the mirror. The bedding was expired, mattress bagged out, pillows tiny and the comforter was long no longer soft. There are no drawers in the desk, No place to put the ice bucket and little width at the end of the bed to walk thru. Cruise ship entertainment is so so but this group (other than the magician) were average to sub-par. The buffet was badly organized, no place settings, no cups or mugs. very crowded due to the bad weather. Excellent captain, some great food, some below average. Great cabin service and awesome waiters
Nice Alaska town, lots of history and very scenic and affordable.