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As a regular cruiser with over 300 nights at sea, this was our second Celebrity Cruise. I found what appeared to be a decline in service and onboard quality compared to the first trip in 2009. Other cruise lines offer a better experience and in talking with Celebrity guests, many find the attraction is the Captains Circle perks. None of this should be considered a reason not to take Celebrity but to let you know - Celebrity fell short of expectation and needs to advance their game. Celebrity does not do any place set up at the Oceanview Buffet. Other cruise line puts napkins, forks, knife, and spoon on every table. Doing so will alleviate crowding/ circulation issues. Other cruise lines put a coffee mug and glass on every table. Celebrity: nada. This means passengers need to carry many things away to their table and sometimes make multiple trips back to the serving area. This compounds the already crowded space. Celebrity puts a spoon holder next to the coffee dispenser. People put used spoons into the spoon holder. If not, the spoon holders are otherwise empty. Other cruise lines put out coffee stir sticks plus spoons but the spoons are already on the table thus are often not necessary. Celebrity coffee is very good. Keep it up. Prepare to spice your food – Celebrity adds minimal seasoning. Sticky buns – only once on the voyage. No bran muffins. Oat muffins yes. They have no sugar added cookies – thanks. Other cruise lines create a main course style buffet dinner using elements from the main dining menu. Some also put a place mat and wine glass at the buffet place setting. Celebrity did not use much imagination here and sometimes appears to create the buffet dinner menu out of what was available for lunch. We had the occasional “Good Evening” from the Celebrity waiters as diners entered the restaurant. Other cruise lines have a variety of individual cereal boxes for breakfast. Celebrity uses only 3 bulk cereal dispensers. Different fruits may be available occasionally, yesterday bananas, today grapefruit. So far no fresh plums, strawberries, blueberries, nectarines or peaches. Cantaloupe, watermelon, pineapple, pineapples and apples are the usual. It appears the custom pasta dishes lack garlic, basil, capers and fresh squeeze lemon – no flavour. Due to the extended cold weather, the line up for lunch in the dining room is too long and tables in the buffet at noon are scarce. Signs urge passengers to not occupy the table any longer than necessary so others can sit down. Dining areas are often crowded. Something is amiss. Celebrity sugar free and no sugar added desserts are varied and tasty - kudos. Celebrity fish and chips were quite good. The Celebrity Timeless Dinner menu carries both steak and escargot - bravo! Celebrity Scampi are only large shrimp. Formal night scampi was a mere 4 shrimp with rice. Another formal night had lobster. The dinner portions on Celebrity are small – enough for me but many people ordered double everything. Salad soup entrée. Some waste observed and definitely adds to the cruise line costs. Stores were nice and probably too big and too numerous. The staff appeared under worked and needed sales. Celebrity had a buffet chocolate dip dessert for fruit. Nice. The Beef Bourgogne was sent back – it had strips of burnt bacon added to the stewed beef. The sea bass fish was over cooked, the seafood bisque smelled foul fish and some fish dishes were simply not fresh. The Greek salad had no tomatoes, red onions or Greek dressing. The trout was a mere half of a fillet. The potatoes whether on the plate or in a salad were undercooked. Many items were very good. The Captain Nicholas from Chania was personable, exuded competence and kept us all informed. Excellent leader. Theatre and lounges were very nice. Entertainment average to “Let’s leave early” The invite to the Heli Pad was nice. Terrible TV, no on demand service, the onboard recording service in some cases used old equipment. No published movie schedule The Deck 8 Library was almost void of any books. No onboard laundry or ironing board. Laundry by the bag is $50 each.

Wake Up Celebrity - The Competition is Hot Out There

Celebrity Millennium Cruise Review by FLABCruiser

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Trip Details
  • Sail Date: September 2017
  • Destination: Transpacific
  • Cabin Type: Concierge Class 1
As a regular cruiser with over 300 nights at sea, this was our second Celebrity Cruise. I found what appeared to be a decline in service and onboard quality compared to the first trip in 2009. Other cruise lines offer a better experience and in talking with Celebrity guests, many find the attraction is the Captains Circle perks. None of this should be considered a reason not to take Celebrity but to let you know - Celebrity fell short of expectation and needs to advance their game.

Celebrity does not do any place set up at the Oceanview Buffet. Other cruise line puts napkins, forks, knife, and spoon on every table. Doing so will alleviate crowding/ circulation issues.

Other cruise lines put a coffee mug and glass on every table. Celebrity: nada. This means passengers need to carry many things away to their table and sometimes make multiple trips back to the serving area. This compounds the already crowded space.

Celebrity puts a spoon holder next to the coffee dispenser. People put used spoons into the spoon holder. If not, the spoon holders are otherwise empty. Other cruise lines put out coffee stir sticks plus spoons but the spoons are already on the table thus are often not necessary.

Celebrity coffee is very good. Keep it up.

Prepare to spice your food – Celebrity adds minimal seasoning.

Sticky buns – only once on the voyage. No bran muffins. Oat muffins yes. They have no sugar added cookies – thanks.

Other cruise lines create a main course style buffet dinner using elements from the main dining menu. Some also put a place mat and wine glass at the buffet place setting. Celebrity did not use much imagination here and sometimes appears to create the buffet dinner menu out of what was available for lunch.

We had the occasional “Good Evening” from the Celebrity waiters as diners entered the restaurant.

Other cruise lines have a variety of individual cereal boxes for breakfast. Celebrity uses only 3 bulk cereal dispensers.

Different fruits may be available occasionally, yesterday bananas, today grapefruit. So far no fresh plums, strawberries, blueberries, nectarines or peaches. Cantaloupe, watermelon, pineapple, pineapples and apples are the usual.

It appears the custom pasta dishes lack garlic, basil, capers and fresh squeeze lemon – no flavour.

Due to the extended cold weather, the line up for lunch in the dining room is too long and tables in the buffet at noon are scarce. Signs urge passengers to not occupy the table any longer than necessary so others can sit down. Dining areas are often crowded. Something is amiss.

Celebrity sugar free and no sugar added desserts are varied and tasty - kudos.

Celebrity fish and chips were quite good.

The Celebrity Timeless Dinner menu carries both steak and escargot - bravo!

Celebrity Scampi are only large shrimp. Formal night scampi was a mere 4 shrimp with rice. Another formal night had lobster.

The dinner portions on Celebrity are small – enough for me but many people ordered double everything. Salad soup entrée. Some waste observed and definitely adds to the cruise line costs.

Stores were nice and probably too big and too numerous. The staff appeared under worked and needed sales.

Celebrity had a buffet chocolate dip dessert for fruit. Nice.

The Beef Bourgogne was sent back – it had strips of burnt bacon added to the stewed beef. The sea bass fish was over cooked, the seafood bisque smelled foul fish and some fish dishes were simply not fresh. The Greek salad had no tomatoes, red onions or Greek dressing. The trout was a mere half of a fillet. The potatoes whether on the plate or in a salad were undercooked. Many items were very good.

The Captain Nicholas from Chania was personable, exuded competence and kept us all informed. Excellent leader.

Theatre and lounges were very nice. Entertainment average to “Let’s leave early”

The invite to the Heli Pad was nice.

Terrible TV, no on demand service, the onboard recording service in some cases used old equipment. No published movie schedule

The Deck 8 Library was almost void of any books.

No onboard laundry or ironing board. Laundry by the bag is $50 each.
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Cabin Review

Concierge Class 1
Cabin C1 8132
The cabin bathroom was a typical size, but only a single shelf on one side of the mirror. The bedding was expired, mattress bagged out, pillows tiny and the comforter was long no longer soft. There are no drawers in the desk, No place to put the ice bucket and little width at the end of the bed to walk thru. Cruise ship entertainment is so so but this group (other than the magician) were average to sub-par. The buffet was badly organized, no place settings, no cups or mugs. very crowded due to the bad weather. Excellent captain, some great food, some below average. Great cabin service and awesome waiters
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