So far we only took 5 cruises with Crystal, one Silversea , one Seabourn and two Hollend America. Not a frequent cruisers, but very selective. Paul Gauguin was the recent one we came back from.
1. Lack of amenities: in general, you go to hotel, you will expect pen and papers in the room, at least small tubes of lotion, shampoo and conditioner. None of above exists in the cabin. Especially pen and papers, everyday, I was looking for pen and papers to write on. Unbelievable.