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This was our 2nd cruise to Alaska. We chose Celebrity this time because we never sailed this line before and the perks seemed good as well as a great price for Aqua Class. Also we were going to Skagway where we never went. What a true disappointment in cruise line. Check in was smooth however we got a brand new girl who was so slow we waited a good 20 minutes to be checked in and couldn't keep up with our friends. Aqua Class room 1660. Overall room was a typical balcony room with the difference of the massaging shower (we loved), fresh brewed tea (which had no taste and left until we left), access to the Blu restaurant (in which I felt very uncomfortable with some snooty people staring at us) and access to the persion gardens (in which the stone beds were always occupied and no one monitored the time so we never got on one)! 1st thing gone bad...classic beverage package! Upon booking the cruise we took this perk after checking it had all our favorite liquors included, well long story short I ordered a drink to have the bartender tell me it wasn't included...wth? They changed the classic package 5 months ago. Did you bother telling everyone who booked their trip 1.5 years ago? 80.00 to upgrade! Hot glass show...what was that? Never happened. Never saw it on the events, no one did. 1 ping pong table...always taken outdoor movie theater playing Smurfs (about 10 infant kids on ship) Private Journeys what a mess up! Paid an arm and leg for a Hummer excursion in Skagway just to waste our time on a guided tour (which was not what I booked) with am tour guide who was sick to his stomach and drove us 1.5 hours each way down a highway! Complained to excursion desk and sent us on the train in Skagway that went pare ell to the same highway! Jee how fun! shows were boring to us. Comedian they had was same guy we saw on another ship, would have left but we were in front row so we didn't want to be targeted. Screw up with on board credit, they blamed travel agent, but then agent said Celebrity didn't do it. Overall I was bored. Game shows were held in the middle of a hallway and clientele was older so they were more low key. To many live bands, Art auctions were the most fun for us!

1st Celebrity and last!

Celebrity Solstice Cruise Review by puddles027

9 people found this helpful
Trip Details
  • Sail Date: September 2017
  • Destination: Alaska
  • Cabin Type: AquaClass
This was our 2nd cruise to Alaska. We chose Celebrity this time because we never sailed this line before and the perks seemed good as well as a great price for Aqua Class. Also we were going to Skagway where we never went.

What a true disappointment in cruise line.

Check in was smooth however we got a brand new girl who was so slow we waited a good 20 minutes to be checked in and couldn't keep up with our friends.

Aqua Class room 1660. Overall room was a typical balcony room with the difference of the massaging shower (we loved), fresh brewed tea (which had no taste and left until we left), access to the Blu restaurant (in which I felt very uncomfortable with some snooty people staring at us) and access to the persion gardens (in which the stone beds were always occupied and no one monitored the time so we never got on one)!

1st thing gone bad...classic beverage package! Upon booking the cruise we took this perk after checking it had all our favorite liquors included, well long story short I ordered a drink to have the bartender tell me it wasn't included...wth? They changed the classic package 5 months ago. Did you bother telling everyone who booked their trip 1.5 years ago? 80.00 to upgrade!

Hot glass show...what was that? Never happened. Never saw it on the events, no one did.

1 ping pong table...always taken

outdoor movie theater playing Smurfs (about 10 infant kids on ship)

Private Journeys what a mess up! Paid an arm and leg for a Hummer excursion in Skagway just to waste our time on a guided tour (which was not what I booked) with am tour guide who was sick to his stomach and drove us 1.5 hours each way down a highway! Complained to excursion desk and sent us on the train in Skagway that went pare ell to the same highway! Jee how fun!

shows were boring to us. Comedian they had was same guy we saw on another ship, would have left but we were in front row so we didn't want to be targeted.

Screw up with on board credit, they blamed travel agent, but then agent said Celebrity didn't do it.

Overall I was bored. Game shows were held in the middle of a hallway and clientele was older so they were more low key. To many live bands,

Art auctions were the most fun for us!
puddles027’s Full Rating Summary
Value For Money
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Cabin Review

AquaClass
Cabin A2 1660
Quiet location, cant see the hype of Aqua Class. Beds were rocks.
Penthouse Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews