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Pacific Eden Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
302 Reviews

Disappointing experience for cruise veterans

Pacific Eden Cruise Review by asimpsonNZ

8 people found this helpful
Trip Details
  • Sail Date: Aug 2017
  • Destination: the South Pacific

6-24 August. Leaking old ship poorly maintained.

During the voyage constant leaks could be seen coming from overhead Water Tanks (so we were told). Drying machines and buckets were placed in hallway (Deck 9) We were told some cabins had damp carpets which they were trying to dry. On route to Komoda Island 16 th August the ship suddenly lurched to port (mid morning)causing concern to many passengers. The ship scraped along a coral reef so passengers were told. In the Waterfront Dining area we were finishing breakfast, suddenly cupboards and shelves were opened and china and utensils flew across the floor. Staff appeared from the galley, and started trying to sweep the broken china together. All looked very shocked, along with many passengers finishing their meal. There was a poor follow up P.A. about an hour later with an explanation “ the problem was caused due to an outgoing tide and the narrow channel the ship was in”!

Constant maintenance, painting, welding etc. caused the walking deck (deck 6) to be blocked off in places. The Pantry eating area (deck 11) had water from the adjacent swimming pool wash into the food area when the ship leaned over suddenly.

asimpsonNZ's Full Rating Summary
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Cabin Review

Cabin Deluxe NA

Cabin door to deck rusted needed assistance opening. Other guests advise of wet carpet from water leaks on deck into cabins. Passengers screaming in hallways for assistance.

Port & Shore Excursion Reviews

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