Pacific Eden Review

4.0 / 5.0
0 reviews

Disappointing experience for cruise veterans

Review for the South Pacific Cruise on Pacific Eden
User Avatar
asimpsonNZ
6-10 Cruises • Age 40s

Rating by category

Cabin
Value for Money
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2017

6-24 August. Leaking old ship poorly maintained.

During the voyage constant leaks could be seen coming from overhead Water Tanks (so we were told). Drying machines and buckets were placed in hallway (Deck 9) We were told some cabins had damp carpets which they were trying to dry. On route to Komoda Island 16 th August the ship suddenly lurched to port (mid morning)causing concern to many passengers. The ship scraped along a coral reef so passengers were told. In the Waterfront Dining area we were finishing breakfast, suddenly cupboards and shelves were opened and china and utensils flew across the floor. Staff appeared from the galley, and started trying to sweep the broken china together. All looked very shocked, along with many passengers finishing their meal. There was a poor follow up P.A. about an hour later with an explanation “ the problem was caused due to an outgoing tide and the narrow channel the ship was in”!

Constant maintenance, painting, welding etc. caused the walking deck (deck 6) to be blocked off in places. The Pantry eating area (deck 11) had water from the adjacent swimming pool wash into the food area when the ship leaned over suddenly.

Cabin Review

Cabin Deluxe

Cabin door to deck rusted needed assistance opening. Other guests advise of wet carpet from water leaks on deck into cabins. Passengers screaming in hallways for assistance.

8 Helpful Votes
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.