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Norwegian Jade Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,011 Reviews

Wonderful Anniversary Cruise to Iceland

Norwegian Jade Cruise Review by craftygran

2 people found this helpful
Trip Details
  • Sail Date: Aug 2017
  • Destination: the British Isles & Western Europe
  • Cabin Type: Aft-Facing Mini-Suite with Balcony

We booked this cruise to Iceland aboard our last cruise with 'Cruise Next' team manager Paloma and we are very glad we did!

The cruise from Southampton to Iceland and return was aboard the Norwegian Jade in an Aft Facing Mini Suite(#11654) which is wheelchair friendly so very roomy for those without the need for a wheelchair.

The embarkation in Southampton was the swiftest yet but once aboard we were unable to access our cabin until almost 2pm. We heard many passengers expressing their annoyance about this delay.

We have sailed on the Jade before and again found her to have sufficient room for most passengers to move about freely. On the days it was too cool to use the pool, we did notice however that the inside public spaces became congested with the atrium area filling up quickly.

As previously we found there were always enough places to eat and we used the outside Market Cafe area on most days for meals and snacks enjoying the view as we ate. The complimentary restaurants can be pre-booked and there are plenty of options if a table is not available when you wish to eat without a reservation.

We celebrated our 20yr Wedding Anniversary on this trip and we ate in the Le Bistro that evening. After finishing our delicious meal, the Maitre 'D', Tapera and two waiters approached our table with an anniversary cake and serenaded us with a lovely rendition of "Let me call you sweetheart" - just the perfect finish to a fantastic Anniversary day.

On another occasion we went to eat at Moderno (which we have done on previous cruises) but all the meat was dusted with pepper which affects me quite badly so the asst Maitre 'D' Derwin McLean Charles organised with the Chef Tournant, Christopher C Jorge to make me a delicious meal of fillet steak and prawns with no pepper - this was so appreciated and was absolutely delicious!

We only went to a few shows as the magicians, jugglers & comedians are not what we enjoy but the shows we did see were quite good.

Our stateroom stewardess Jobelle Sario was just terrific - our cabin was always quickly attended to and she noticed a leak even before we did & had it repaired promptly by the maintenance crew member. Jobelle is pleasant, friendly and always appropriate in her interactions with us. Her work is thorough and efficient.

On this trip we joined 2 excursions, in Reykjavik and Akureyri - both were good but could have had more time to see the sights on offer which were quite amazing hence our desire to spend more time there.

After a wonderful 2 weeks we were back at Southampton and the disembarkation also went quite smoothly and we were on our way by 9.30am.

Thank you to al the Norwegian Jade Crew for an amazing holiday!

craftygran's Full Rating Summary
Onboard Experience
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Shore Excursions
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Cabin Review

Aft-Facing Mini-Suite with Balcony
Cabin M1 11654

This Stateroom is wheelchair friendly so was very roomy for us as we do not need wheelchairs. If there was one criticism it would be that the position of the sofa along the same wall as the TV made it difficult to watch TV unless you were laying on the bed or sitting on one of the upright chairs on either side of the bed. Either a corner sofa or having the sofa moved cross the corner would have been better for us as we did not need the open spaces needed for a wheelchair or needed the sofa bed extended.

Port & Shore Excursion Reviews


We did not take an excursion but travelled on the Hop-on-hop off bus and walked around the various places that interested us.


Again we took the Hop-on-Hop-off bus and explored those areas we thought interesting.

Lerwick (Shetland Islands)

We joined friends on a private tour with Red's Orkney Tours by David Hamilton. Could not have been any better, his knowledge of the area and sites was exceptional! We both recommend him highly.

Golden Circle

It seemed to me that the description on the Shore Excursions papers by Norwegian was not what we received - I think there were 3 places we did not see that were listed on the excursion itinerary provided bt NCL. The soup took approx 30 minutes to arrive at our table and then the main course took another 20 minutes so we were left with a much shorter time to view the rest of the attractions. A packed lunchbox to eat on the way would have been a much better idea!

View All 122 Golden Circle Reviews

We drove straight from our hotel to the Cruise Dock to embasrk and did not take any excursions before doing so.


We took a private tour with friends on Red's Orkney Tours by David Hamilton. This was the best tour we have ever done - his knowledge of the Orkney Islands and the attractions is very thorough and we really enjoyed this tour.

Enjoyed this tour more than the other we completed. I enjoyed the Botanical gardens, the waterfall(Godafoss) and the Laufas stone & turf houses.

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