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My wife and I booked this cruise on our May trans-Atlantic trip, getting an ocean-view cabin at the obstructed-view rate. We booked adjoining cabins but plans changed and our youngest son and my sister-in-law (first-time cruisers both) ended up replacing our middle son and fiancee. It was nice to have the connecting rooms when it came time to work out dinner plans and other activities. From start to finish, we noticed a vast improvement over our May trip. Embarkation (and leaving the ship) in Southampton was quick, easy, and quite smooth. Overall, the staff seemed to have learned the ship and systems after a total replacement following the spring refit. The trip went well with only a few minor issues. The cabin was the right size for two (adding a third person in the bunk would be a challenge) although we missed the extra space we had in the balcony cabin. Our steward did a good job from morning to night making up the bed and turning it down. We had the dining package and enjoyed our three special meals. We ate in the Grand Pacific one night -- there was either a 45-minute wait to be seated or nothing on the menu appealed to us. The buffet was more than adequate as a replacement with a number of special offerings in addition to the standard fare. We selected Moderno, Teppanyaki, and Le Bistro for our specialty dining and did not walk away hungry from any of them. The food and service were top-notch and highly recommended. We chose two Norwegian-offered excursions for Amsterdam and Hamburg. The Amsterdam tour was nice but not quite as advertised. We were supposed to visit a windmill village with an opportunity for shopping, but due to the late-morning arrival and the need to be in Amsterdam for lunch we didn't get to the village (which was more of a tourist destination than an "authentic" village near as we could tell) until almost 5 p.m. Since we had a deadline to get back to the ship, there was only about 30-40 minutes to visit the shops, which wasn't really adequate. The Hamburg tour was nice and only took up the morning, which left additional time to visit the city; however there was inadequate info about how to get from the dock (downriver from the city center) to the city so we missed seeing more. We booked a walking "Tasting Tour of Norway" for Oslo through another agency and greatly enjoyed that, especially my son who is a chef. We chose a hop on/hop off bus for Copenhagen over any of the Norwegian offerings and would recommend that as a good way to see that (or any) city. We did not go to any of the shows, since they either didn't appeal or didn't fit our schedule. The evening entertainer in the atrium, Randon, was a big hit. He was very talented and performed soft-rock hits from the '70s that appealed to the audience and had members singing along. Based on our experience on two cruises on the Jade and with Norwegian, we booked our next cruise while on this voyage -- another trans-Atlantic crossing next April from Orlando to Barcelona, followed by a 7-day cruise around the Mediterrian.

A Capital Trip

Norwegian Jade Cruise Review by bruceharper

Trip Details
My wife and I booked this cruise on our May trans-Atlantic trip, getting an ocean-view cabin at the obstructed-view rate. We booked adjoining cabins but plans changed and our youngest son and my sister-in-law (first-time cruisers both) ended up replacing our middle son and fiancee. It was nice to have the connecting rooms when it came time to work out dinner plans and other activities.

From start to finish, we noticed a vast improvement over our May trip. Embarkation (and leaving the ship) in Southampton was quick, easy, and quite smooth. Overall, the staff seemed to have learned the ship and systems after a total replacement following the spring refit. The trip went well with only a few minor issues. The cabin was the right size for two (adding a third person in the bunk would be a challenge) although we missed the extra space we had in the balcony cabin. Our steward did a good job from morning to night making up the bed and turning it down.

We had the dining package and enjoyed our three special meals. We ate in the Grand Pacific one night -- there was either a 45-minute wait to be seated or nothing on the menu appealed to us. The buffet was more than adequate as a replacement with a number of special offerings in addition to the standard fare. We selected Moderno, Teppanyaki, and Le Bistro for our specialty dining and did not walk away hungry from any of them. The food and service were top-notch and highly recommended.

We chose two Norwegian-offered excursions for Amsterdam and Hamburg. The Amsterdam tour was nice but not quite as advertised. We were supposed to visit a windmill village with an opportunity for shopping, but due to the late-morning arrival and the need to be in Amsterdam for lunch we didn't get to the village (which was more of a tourist destination than an "authentic" village near as we could tell) until almost 5 p.m. Since we had a deadline to get back to the ship, there was only about 30-40 minutes to visit the shops, which wasn't really adequate. The Hamburg tour was nice and only took up the morning, which left additional time to visit the city; however there was inadequate info about how to get from the dock (downriver from the city center) to the city so we missed seeing more. We booked a walking "Tasting Tour of Norway" for Oslo through another agency and greatly enjoyed that, especially my son who is a chef. We chose a hop on/hop off bus for Copenhagen over any of the Norwegian offerings and would recommend that as a good way to see that (or any) city.

We did not go to any of the shows, since they either didn't appeal or didn't fit our schedule. The evening entertainer in the atrium, Randon, was a big hit. He was very talented and performed soft-rock hits from the '70s that appealed to the audience and had members singing along.

Based on our experience on two cruises on the Jade and with Norwegian, we booked our next cruise while on this voyage -- another trans-Atlantic crossing next April from Orlando to Barcelona, followed by a 7-day cruise around the Mediterrian.
bruceharper’s Full Rating Summary
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Cabin Review

Oceanview Picture Window
Cabin OA 8620
We had connecting cabins and initially got to see different ways the cabins could be set up. When we first got to them, the steward explained that there had been a photo shoot to show various configurations. The cabin our son and his aunt were sharing had the queen-size bed set up while my wife and I were greeted with a wall-to-wall bed and a lowered bunk bed. The steward took care of changing things around that afternoon and everyone was comfortable for the trip. About the only issue was the lack of space to store our large suitcases (they didn't fit under the bed like they did in our balcony cabin). Not actually a cabin issue, but there was a limited selection of channels on the television and an odd selection of movies. However, we did have BBC World News and Sky News that allowed us to keep up with the track of hurricane Irma.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Copenhagen
    The commentary was a canned recording that required plugging in headphones to hear but it was helpful to hear about what we were seeing. We hopped off at one point to walk around and explore, boarded another bus to reach The Little Mermaid statue, then returned to the ship. This was a good way to get an overview of the whole city.
    View All 12,402 Copenhagen Cruise Port Reviews
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  • City Tour
    The tour guide was very good and entertaining and he provided a nice commentary about the city as we drove around. The downside was that the ship was docked far away from the center of the city and there wasn't much info about how to return after the morning tour.
    View All 21 City Tour Reviews
  • Oslo
    This was a walking tour with various stops to taste various foods. The four of us were the only ones on the tour so we had the undivided attention of the guide. She was excellent and well versed in many areas. The samples we were offered were quite good.
    View All 12,402 Oslo Cruise Port Reviews
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  • Windmills of Kinderdijk
    The description of this excursion was different from reality. Instead of visiting the village first (with adequate time to walk around to view and shop), it was the last stop on the tour. There wasn't enough time to really see anything since we had to leave in time to return to the ship without delay.
    View All 19 Windmills of Kinderdijk Reviews